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ComplaintsforGolden Eagle Pawn
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Complaint Details
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Initial Complaint
12/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Me and my dad pawned 2 pistols to these people. He called them a week ago to see when the absolute latest date was to have a payment to them. The broker on the phone told him as long as we had a payment in by Dec 14 "the forfeit date" we would be fine. I just called to let them know we were headed up to make a payment today and have been told they are already in inventory and we would have to pay whatever they have priced them at to get them back and that they would have never told us that. (Called my dad a lier). We will never do business with these lying thieves again!!!!! BEWARE!!!Initial Complaint
12/28/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
My wife bought a firearm from Golden Eagle Pawn. When we went to the gun range we found out that the firearm had wrong parts on the firearm. The firearm my wife bought was a 22 magnum. The cylinder is a plain 22. The ammo of 22 magnum doesn't fit. When my wife took the firearm back to the store, they said they won't fix the problem and can only give us 180 dollars for the firearm. All we want is for the firearm to be correct.Business response
01/19/2022
Consumer Response /* (2010, 9, 2022/01/17) */ Golden Eagle pawn reached out to me and we have resolved the issue. They where very professional and my wife and I will continue to do business with them
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.