ComplaintsforTucker's Tire Company
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
After purchasing 4 new tires from *****************, my car was pulling really bad to the side. I went back to them and their response (after a tire technician drove my car) was that I needed a front end alignment after purchasing new tires. I had to wait ale my car to a near by Triple T for the alignment. After paying 100 for alignment my car was still pulling badly to one side . I then went back to ***************** to check the tires and was told that ******** didnt align correctly and to take it back to Triple T. I went back to a triple T and they attempted to realign the tires with no success. They kept my car over night . The next day ******** informed me that one of the 4 new tires did not match up with the other 3 and it was a smaller size . I returned to ****** tire to replace my tire. The new tire had leaked out 10 pounds of air pressure within 2 days . I called ****** tire about this tire and was told by a tire salesman that it would be a 25 charge to fix it and I asked about tire policy on my new tires and was told I didnt have one . The tire technician told me he did not have the time not energy to argue about my tire and for me to have a wonderful day. *** had to go back to the shop 4 times in a weeks time over the issues that I had over purchasing my new tires at *****************.Business response
06/27/2023
The complaint has been resolved.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.