Business ProfileforNissan Extended Services North America (NESNA)

I purchased an extended vehicle warranty on November 6, 2023. The salesman, *********************, assured me that the coverage was effective on said date. A representative was sent to my home to inspect the 2017 Nissan Titan for the coverage and he indicated the vehicle was in excellent condition. I drove the Titan for about **** miles and took it to Midland Nissan for inspection to obtain the tags. The dealership called me and said it could not pass the inspection because the rack and pinion had to be replaced. I told them about the warranty I had purchased but they denied it without calling to file a claim. I called ************* and was told that the warranty was in effect and the item was covered. ********* from Nissan called and gave me case #********. She called a week later and said she needed one more week to review. After numerous phone calls and different reps, the issue was that the vehicle had not been inspected. The dealership finally confirmed the inspection and filed the claim which was denied because they had fixed it before filing a claim. I had to pay $1865 out of my pocket because after almost 3 weeks, I needed my vehicle. I want a reimbursement of $1865.