Share
Business ProfileforCapital Accounts, LLC
Additional business information
Capital Accounts has also provided the following email addresses as another method for debtors and the company's clients to communicate with the firm for inquiries or concerns:
For Debtors: [email protected]
For Clients: [email protected]
BBB advises debtors who have a dispute with a collection agency to take the following steps prior to filing a complaint with BBB:
* Notify the collection agency in writing via certified return receipt mail of your dispute within 30 days of receipt of the collection notice. Be sure to send a copy to the original creditor seeking their assistance in resolving the dispute.
* Request that all communication be done in writing and keep copies of all correspondence sent and received.
* Allow the collection agency 30 days upon receipt of the written dispute to obtain verification of the debt and/or supply a copy of the judgment.
For more information regarding the Fair Debt Collection Practices Act please contact the Federal Trade Commission at http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf
Credit Card, Debit Card, ACH, Check, Multiple Methods
At-a-glance
Customer Complaints
136 complaints closed in last 3 years
18 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- PO Box 680608, Franklin, TN 37068
- BBB File Opened:
- 10/21/2005
- Years in Business:
- 20
- Business Started:
- 9/1/2003
- Business Started Locally:
- 9/1/2003
- Business Incorporated:
- 6/8/2004
- Accredited Since:
- 6/14/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Capital Accounts
- Hours of Operation
Primary
- M:
- 7:00 AM - 6:00 PM
- T:
- 7:00 AM - 6:00 PM
- W:
- 7:00 AM - 6:00 PM
- Th:
- 7:00 AM - 6:00 PM
- F:
- 7:00 AM - 6:00 PM
- Business Management
- Mrs. Jamia Crutcher, Compliance Director
- Alexandra Mcbride, Complaint Handler
- Contact Information
Principal
- Mrs. Jamia Crutcher, Compliance Director
Customer Contact
- Mrs. Jamia Crutcher, Compliance Director
- Mr. Gregory Nowicki, Principal
- Ms. Chiara McClure, Vice President of Operations
- Alexandra Mcbride, Complaint Handler
- Additional Contact Information
Fax Numbers
- (800) 296-3317Primary Fax
Website Addresses
- (800) 296-3317
Customer Complaints
136 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/12/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
18 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Natalie K W
02/19/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.