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ComplaintsforEfficient Movers
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Complaint Details
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Initial Complaint
05/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired "Efficient Movers" *********/********, ** (***************************) through Hire A Helper website. ****** texted me directly and told me if I cancelled with Hire A Helper and went direct he would give me a 15% discount, so I did. I paid ************************* $274 directly (using Venmo) on February 29, 2024. I had to reschedule, so I paid a rescheduling fee of $50 (Venmo) on March 4, 2024. ****** cancelled on the day of moving, due to rain. He never rescheduled and never refunded my money.Initial Complaint
02/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired ****** from efficient movers on 1/1/23 to move me from ******** to *********. I had to reach out the day off and he canceled due to a child being sick allegedly. We rescheduled for the 4th and when the fourth came he was nowhere to be found. I had to get other moving help and as a result I requested a refund of $210 which I have yet to receive. He can be reached at **************Initial Complaint
02/05/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I ordered George ********* moving services for Saturday January 30th through *****. He texted me and told me to cancel reservation through ***** and then he would give me a discount if i ******* him. I cancelled the ***** reservation and paid 160 through *****. He told me his mom died and rescheduled for the next day. Movers never showed up. He said movers wouldn't answer his phone calls and he was out of town for moms funeral. I requested my money back and he disappeared and will not answer messages or send money back. I contacted ***** and they said what he did was against policy and rights of ***** and they would take him off of the list of movers.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.