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Find a Location

Mars PetCare US, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforMars PetCare US, Inc.

    Pet Food
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    20 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers mfg and distributor of pet food.

    Business Details

    This is a multi-location business.

    Find a Location

    Mars PetCare US, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 683006, Franklin, TN 37068
      BBB File Opened:
      2/18/2008
      Years in Business:
      16
      Business Started:
      2/18/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mars PetCare US
      • Nutro Products Inc
      • The Goodlife Recipe Petcare Company
      • Doane Pet Care
      • Windy Hill Pet Food Company, Inc.
      • Nutro of Tennessee
      Business Management
      • Ms. Samantha Harrison, Customer Relations Specialist
      Contact Information

      Principal

      • Mr. Cory Osiborsk, Customer Service Specialist

      Customer Contact

      • Ms. Samantha Harrison, Customer Relations Specialist
      • Mr. Cory Osiborsk, Customer Service Specialist
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/09/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I saw an advertisement from Marspetcarepuppies.com on line advertising teacup Maltese for $700.00 and that includes shipping. I then ask if the puppy was still available and some more information regarding the puppy. I surely received an email back from them saying that princess was still available and that they could have her delivered today which was July 8, 2024. I received an invoice from Ace air cargo. On the invoice itself, it stated that I needed to have a microchip inserted into the puppy with my full name and a subscription to poison helpline for pets. The cost that I had to give was $459. I have been trying to contact the person that I was speaking to originally as well as Ace cargo. I am not sure about Ace cargo could possibly be a legit company. I dont know. I did call a number that was given and left a message. In essence, my total loss of money was $840 I gave them 350 as a deposit for the puppy and told them they would get the rest when the puppy was delivered. The gentlemans name that gave me the information for payment was *******************, The phone number that he contacted me with is **************. That number is registered to ****************************************. The person that I had to send the money for the micro chipping and another item, his name is, *******, **** and his phone number is ************. I paid I paid the money through Zelle on both transactions and *********************** was the one that got. $490.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB of Middle Tennessee

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