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Find a Location

Wesley Financial Group, LLC has 1 locations, listed below.

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    Business ProfileforWesley Financial Group, LLC

    Timeshare Cancellation

    Current Alerts For This Business

    Alert:

    BBB has been made aware that on 8/8/2023, the United States District Court for the Middle District of Tennessee, Nashville Division granted in part and denied in part a motion for Partial Summary Judgment by Westgate Resorts (Doc. No. 263) in Case No. 3:20-cv-00599 in the matter of Westgate Resorts, LTD., et al., v. Wesley Financial Group, LLC (WFG), and Charles William Mcdowell, III.  This is a civil case and not a government action. Among the Court's findings were that:

    WFG “engaged, and apparently continues to engage, in the unauthorized practice of law, and the manner in which it does so constitutes a deceptive practice in violation of the [Tennessee Consumer Protection Act (TCPA)], insofar as it has led and tends to lead its customers—and Westgate’s owners—to believe that Wesley’s system for canceling timeshares is based on some legitimate legal grounds”


    WFG's "false offering of credit repair services as part of the package of services it provided to its customers, along with its purported cancellation of the customers' timeshares violated the TCPA" .

    The Court denied Westgate's motion for a preliminary injunction pending trial.

    The case is ongoing.  For complete details you may go to the United States District Court for the Middle District of Tennessee, Nashville Division website at https://www.tnmd.uscourts.gov/

    Additional business information

    Additional Info:
    Wesley Financial Group would like the opportunity to speak with the consumer before a complaint is filed at 615-465-0405. However, this is not a requirement before filing a complaint.

    At-a-glance

    Customer Reviews

    4.48/5stars

    Average of 713 Customer Reviews

    Customer Complaints

    103 complaints closed in last 3 years

    38 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Wesley Financial Group, LLC specializes in timeshare cancellation.

    Business Details

    Location of This Business
    9009 Carothers Parkway Suite B3, Franklin, TN 37067
    BBB File Opened:
    2/6/2012
    Years in Business:
    12
    Business Started:
    11/16/2011
    Business Incorporated:
    11/16/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Charles "Chuck" W. McDowell III, President/CEO
    Contact Information

    Principal

    • Mr. Charles "Chuck" W. McDowell III, President/CEO

    Customer Contact

    • Mr. Charles "Chuck" W. McDowell III, President/CEO
    • Mr. Cameron McDowell
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Timeshares

    Customer Complaints

    103 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    We contracted with Wesley Financial Group to have them help terminate our timeshare ownership with Bluegreen in November 2023. We wanted to cancel our timeshare because of excessive maintenance fees that we could no longer afford. We paid them $7495.00. We were told that Wesley would get us out of our timeshare or we would get our money back. They advised us to cancel any reservations we had with Bluegreen at this point. We were told upfront that Wesley Group would write letters and send them to us so that we could send them to Bluegreen ourselves. Wesley wrote exactly three short letters for us to send to Bluegreen and their parent company and the Florida Attorney General. Bluegreen gave us a solid NO on letting us out of our contract with them. Wesley Financial then gave us a direct phone number to call Bluegreen and talk to them about an exit . ********* told us we could pay $9700 and they would terminate our timeshare with them. When I relayed the response to Wesley they said that paying was the best option for us to be released and that they gave us the contact number for us to get to this point. That we paid them to get help and that is how they help people get out of time shares.My complaint against Wesley Financial Group is that they are deceptive and misleading with their claim that they can get people out of timeshares or your money back. We paid $7495.00 for Wesley to write three letters and a number to call Bluegreen direct{a number that anyone can call themselves}. They came nowhere close to giving us $7495.00 worth of service. I did not pay Wesley Financial Group $7495.00 for them to say "pay $9700.00, that is our advice". Furthermore we did all the work. Wesley Financial did very little. Wesley did not get us out, I paid Bluegreen to get out of my Timeshare. Don't be fooled by the deceptive claims Wesley puts out. Wesley Financial is a scam just like the timeshare companies.I want my money back!
    Read More

    Customer Reviews

    713 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca T

    1 star

    07/23/2024

    This company scammed my elderly parents out $5k, they promised to get rid of their timeshare. My dad was under impression that he would get his money back if they didn’t, well that’s not true. I realized this after I became the Power of Attorney for both my parents and took over paying the bills.. I spoke to the advisor from Wesley and they explained to me what they do, basically complain over and over to the BBB by sending emails but making it look like it comes from my dad. They string you along till your contract expires then you lose your $5k. They did nothing and the advisor Heather stated she reached out to me over and over, I have every email and correspondence, the last correspondence was last year and my parents contract expired this year in April. This company has reviews that I know are paid for, such a scam!

    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

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