ComplaintsforFoundation Title and Escrow Series, LLC
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Complaint Details
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Initial Complaint
07/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Foundation Title & Escrow in *********, ** handled the closing for the selling of our home on 6/29/23 and to date 7/7/23 we still have not received our Disbursement of Funds. On numerous occasions we've tried to contact Foundation Title & Escrow in ********* to find out "Where our Money is" and they do not respond. We are talking about a house that was sold for $940,000.00 with no mortgage....they are holding a lot of money from us.Customer response
07/17/2023
I did finally receive my disbursement. I do want to say this was the most unorganized closing I've ever experienced. Thank you for your assistance...I do believe that helped get this resolved.Initial Complaint
07/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
The Foundation Title and Escrow Series LLC in Memphis has not allocated my funds correctly. I purchased a home recently. Closing date was 7/1/22. Money totaling around ***k was withheld to pay off debt. Student loans, credit cards, and a car. I was told by both ****** and ****** from the Memphis office that funds were sent 7/1/22. None of the companies have received payment and are unable to see payments processing. Foundation Title and Escrow also sent over ***k of funds without a tracking number. The funds were sent through the regular mail system not certified mail. This is unacceptable. These funds were meant to pay off debt and now I'm incurring more debt because of their incompetence.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.