Business ProfileforA & C Business Enterprises LLC

I went to the store because I had lost my job and was trying to find items to buy to resale to help take care of my family. One item that was purchased was a grow lamp which comes with several different things in the box. When I went to check out they check your boxes, the guy checking the Items took several of the things that belonged to the item out and said they wasn't supposed To be in there. I told him to look at the box or directions to see and he wouldn't. I went ahead and purchased the item hoping I have something at home to make it work. When I got home I realized I didn't have anything to make it work I called the store back to talk to the manager. I told them what had happened and she told me they had already done away with the items that was supposed to go with my item. She then told me I could bring the item back and get a refund I told her the store was about an hour away and that would be a waste of time and money and I ask if maybe next time I can get a few free items for my time and trouble she said she would have to ask the general manager****.. I talk to her on and off for the whole week because**** didn't want to give anything free for my time, trouble and gas.**** called me several days later saying I could either have one free item or bring the other item back. I explain to him that I live about an hour away and that five dollars plus tax wasnt worth my time, he was very rude and hateful but funny agreed on 2 free*******. When I went back to get those two free items**** was a total jerk. I was told I was Banned from the store due to the person beside me trying to steal stuff. I have called multiple stores and even emailed trying to find away to see what's going on. I have yet to get a callback or anything from the store except for we will check into this. This all happened about 6 months ago or longer now. I tried going to a store but couldn't purchase anything Because they said corporate had banned me. My question is WHY,