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            Business ProfileGallatin Honda

            Used Car Dealers
            BBB accredited business

            Contact Information

            2109 Gallatin Pike

            Gallatin, TN 37066

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            Email this Business
            (615) 461-2000

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/12/2019

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Car dealership

            Products & Services

            Used Car Dealer
            New Car Dealer

            Business Details

            Location of This Business
            2109 Gallatin Pike, Gallatin, TN 37066
            Email this Business
            BBB File Opened:
            8/26/2019
            Years in Business:
            5
            Business Started:
            4/26/2019
            Business Started Locally:
            4/26/2019
            Accredited Since:
            9/12/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Jackson-Hon Gallatin LLC DBA Gallatin Honda
            Business Management
            • Cindy Davis, Controller
            Contact Information

            Principal

            • Mr. Harvey L Jackson, Dealer Principal

            Customer Contact

            • Cindy Davis, Controller
            • Mr. Harvey L Jackson, Dealer Principal
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            This company has had my vehicle in for repair for the past 15 weeks. July 20th is when I took it in and I have been without a vehicle ever since. My engine needs to be replaced. It has been approved by the warranty to have this done and yet STILL has not been completed. When they started to "work" on it, they broke my motor mount and caused another week of delay. But they received the part to fix this over 3 weeks ago and have still not fixed it. Everytime I call and FINALLY get to speak to someone they just keep telling me I will be able to pick my vehicle up next week. I've been told this 3 times now. I cannot go another week without my vehicle.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Debbie k

            10/09/2023

            Service Department… Her name was Anna. I was simply having a second key programmed. As I was paying, she had the one paper with my price to pay then took out a second sheet of paper and stated that I needed to sign the check-in. She highlighted the signature areas in both sheets and paper clipped the second sheet under the first with only the signature line visible. The first sheet was for $180 and the second sheet(check-in) showed an additional $75. I pulled the sheets apart and asked her what it was. She picked it up, put the second aside and said nothing. Then I was checking to ensure the second key fob was working and they had to take my car back to maintenance for a few minutes. as I was pulling out, I noticed the sensors for my tires had been fixed because it had just turned a little cold, and they had started to indicate air was needed. I thought how nice of them they fixed this for me. when I checked my vehicle settings, they had put 48 in my left front tire 38 in the front tire and my back two tires at 28. I truly believe this was purposeful.Yes, Anna brought my car to me the second time.
            Read 1 More Customer Review

            Local BBB

            BBB of Middle Tennessee

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