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Find a Location

Cabins for You has 1 locations, listed below.

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    Business ProfileforCabins for You

    Cabin rentals
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 67 Customer Reviews

    Customer Complaints

    96 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/13/2008

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Cabins for You offers overnight cabin rentals

    Business Details

    Location of This Business
    1441 Wiley Oakley Dr # 1, Gatlinburg, TN 37738-4301
    BBB File Opened:
    5/13/2008
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    11/1/2007
    Accredited Since:
    5/13/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 484 for this business, issued by Department of Commerce & Insurance, Manufactured Housing Section

    These agencies may include:

    Department of Commerce & Insurance, Manufactured Housing Section

    500 James Robertson Parkway, Davy Crockett Tower, Third Floor

    Nashville TN 37243

    (615) 741-7192

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Stefani Humi, Brand Manager
    Contact Information

    Customer Contact

    • Ms. Stefani Humi, Brand Manager
    Additional Contact Information

    Fax Numbers

    • (865) 436-5167
      Primary Fax
    • (770) 607-4572
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    96 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    My experience with Cabins for You "Paradise Mountain Retreat beyond disappointing; it was a nightmare. The cabins, built just two years ago, proved to be unfit for even the slightest rainstorm. On the very first night of my stay, as rain fell outside, water began pouring into my room from the ceiling. Despite what the supervisor, *******, claimed, this was not an isolated incident.As someone staying on the lower level, I watched in horror as my belongings, including my commercial drone and accessories, were ruined before my eyes. Seeking assistance, I spoke with *******, only to be met with a shocking lack of accountability. ******* coldly informed me that Cabins for You is not responsible for personal property damage in the event of fire or water.I was devastated. Not only was my stay ruined, but I was also left to deal with the aftermath of the damage on my own. To add insult to injury, their initial offer of a $600 voucher to come back and stay with them was insulting.But it didn't end there. They then took back that voucher and offered one for $1200, clearly a move to benefit themselves rather than rectify the situation for me. To make matters worse, they also offered to move us to an 8-bedroom cabin from the 12-bedroom one we had booked, despite knowing it was too small for our needs.I'm writing this review to warn others about the careless and profit-driven nature of Cabins for You. It's clear that they care more about money than the well-being and satisfaction of their customers. And this problem can't be fixed overnight. Save yourself the heartache and avoid Cabins for You at all costs. May 3rd $5,000
    Read More

    Customer Reviews

    67 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kayla W

    1 star

    07/27/2024

    I have never been more unhappy with this stay. It is so gross. Our cabin is full of dust, there’s a dirty ring around our hottub, floors dirty, jacuzzi tub was dirty, had to clean it. Also the carpet smells like mold where the people come in from the hot tub real bad. I can’t believe this at all. They can do better after how much we paid. Latest thing we had access to a pool but can’t go in it because it’s so dirty and the employee said he wouldn’t advise us swimming in it. It was cloudy and green. No excuse for any of this

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