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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This company has now for the 2nd time, billed me for a service that I did not receive. The first time they corrected the issue but now they have done it for a second time. I have camera's all around my home (ring) and I was even home all day yesterday. They advised they came to my house to do a treatment and billed me for it- but they were never there! I'm tired of this company stealing my money.Business response
12/06/2021
Business Response /* (1000, 5, 2021/11/19) */ To who it may concern: To the best of my knowledge Ms. ******* is not a customer of mine. Her address appears to be 10 ****** Pl, Randolph, NJ. My Company is located in Germantown Tn. Obviously we do not service that area. I would suggest having Ms ******* check for the correct address of her local Lawn Doctor Franchise in her area. Consumer Response /* (2000, 7, 2021/11/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) This was done in error. My complaint is against a NJ lawn doctor company. My apologies.
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Contact Information
Business hours
Today,7:00 AM - 3:30 PM
MMonday | 7:00 AM - 3:30 PM |
---|---|
TTuesday | 7:00 AM - 3:30 PM |
WWednesday | 7:00 AM - 3:30 PM |
ThThursday | 7:00 AM - 3:30 PM |
FFriday | 7:00 AM - 3:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.