ComplaintsforLOVE OF LITTLES DOG RESCUE AND FOUNDATION
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Complaint Details
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Initial Complaint
08/09/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
This company adopted a dog to my mother in law, and then based on personal issues after payment was made and contract was signed threatened court action unless the dog was returned. My mother in law signed a contract with this business and was in no way shape or form breaching contract. They harassed my mother in law saying it is their policy to not adopt dogs to homes with other dogs or unaltered(neutered/spayed) animals. This was nowhere in the contract that was signed. The only reason this information was available to the business was because of harassment via social media. My mother in law was bullied by this business into returning the adopted animal even though she paid and signed the adoption contract which was not breached. I have reached out to other people who have had similar issues with this business.Business response
08/10/2023
Love of Littles Dog Rescue and Foundation is a 501c3 Non-Profit organization with clear policies and procedures that are in line with the safety and welfare of the dogs we rescue. We have dealt with the individual in this case directly and have reached a mutually acceptable solution to this unfortunate turn of events. We are unaware of who this person ******** is and have never discussed this case with anyone other than the primary individual, whose last correspondence was “thank you”. Therefore, this case has been closed.Customer response
08/10/2023
Complaint: 20442417
I am rejecting this response because:My client was not given any notice or clear reason directly related to her signed contract with the agency. The clear policies in which this agency mentioned are not included in the policies acknowledged and signed by my client therefor they are in breach of this legal document and will be sought after legally in a court of law. Thank you for your time.
Sincerely,
****** ****
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.