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Find a Location

The Milliken Corporation has 1 locations, listed below.

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    Business ProfileforThe Milliken Corporation

    Driveway Sealer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    On File With BBB, Hendersonville, TN 37075
    BBB File Opened:
    3/25/2019
    Years in Business:
    5
    Business Started:
    10/26/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Tony Milliken, Owner
    Contact Information

    Principal

    • Mr. Tony Milliken, Owner

    Customer Contact

    • Mr. Tony Milliken, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On April 25 2023 we had Milliken corp remove our old driveway and replace with a new pour. By January 25th 2024 we have a crumbling mess. Upon calling ****** Milliken and sending him some pics of the driveway he came out to look and take some pictures.Also letting him know we didn't use salt/brine/ice melt which could be verified by our security cams.He sent out the concrete supplier ****** to see what he thought of this since Milliken also had another driveway in *********** doing the same as mine. ****** then got back to me and said he thinks that we must have had salt on our tires from our street and tracked it onto the driveway.I informed him that the city didn't salt my neighborhood streets and one of the cars in the driveway never moved. He then said " Well, you must have had some salt from a main street on your tires" After this i informed him that the driveway is crumbling in areas where car tires never touch. He then said well the salt must have dripped onto those areas. After speaking to several companies to replace this failed concrete, a mixer driver of 8 years, several GC's and also ************************* the street **** director for the city of ********, this is not salt related. This is from a wet finish on the concrete causing the layers to seperate from the inside out. Its called Delaminating. After the water got underneath and froze ,the weight of a vehicle caused it to fail and pop. Not the outside in as salt would do. And salt damage doesn't happen overnight like this did. ***** also stated that they use standard ****** coarse granular salt. The same that anyone can go buy off the shelf. He also stated that if this was salt related, every driveway would be coming apart and not just yours. The owner of Milliken responded to a review of mine and stated that they used the same concrete on a driveway near mine and had no issues. This even more says it was not salt related. The owner refuses to address this issue. Pics are attached.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Darcie R

    1 star

    10/18/2023

    We hired them to put in a stamped back patio, and fireplace. We were also putting a roof over the patio and tied into the chimney, which they did not do but knew we were having done as soon as they completed the patio and fireplace. We had many issues with them, but the main ones were the stamping was done correctly and the finished product looked horrible. The only fix is taking the concrete up and starting over or putting a subpar topping over the existing concrete and re-stamping. They also did not measure placement of the fireplace correctly and instead of the chimney being the loadbearing weight for the roof on that corner, we had to add columns behind it which increased our cost for the roof over $2000.00. They only initially offered $1500.00 off after admitting the stamping was subpar. The correct fix for this would be at least $30,000.00. Again many other things went wrong also, like the stone work on the fireplace had to be redone several times as no measurements were being done and it was horribly uneven and crooked. We had to be the ones,(as the costumer) to tell them the inside of the chimney had to have a fire retardant, like a flu or it would have only been plain brick-a-block which would eventually just crumble and could catch the roof on fire, potentially burning the house down. I cannot say it all here as I wouldn't have the room. They have no attention to detail and it was a horrible experience. We are left with covering the bad stamping up with rugs and furniture. I would never recommend them. I would give Zero stars if it would let me.

    The Milliken Corporation Response

    11/28/2023

    Thank you for your feedback on your project. We try to meet ANY and ALL expectations of our customers on every project. We apologize if you feel your expectations were not met. We repeatedly came back out to your home to address your concerns in order to make you happy. Feedback from our customers is very important to us, as we strive to serve with excellence daily.

    Local BBB

    BBB of Middle Tennessee

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