36 Customer Reviews
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Review from Jake W
5 stars08/17/2024
They were very helpful throughout the process. Highly recommended if you are looking
ElderLife Financial Services, LLC Response
08/20/2024
****, we are so glad our services were helpful during this process. Thank you for your kind words and review of your positive experience with us.Review from Pete M
5 stars06/25/2024
Fantastic service. Jeremy C***** answered all my questions and provided great feedback, and processed my loan very quickly! Highly recommend!ElderLife Financial Services, LLC Response
06/27/2024
****, we are so glad to hear about your great experience with Jeremy and our team! We appreciate the kind words and review.Review from Cynthia B
1 star06/17/2024
It’s horrible when a family member requires extra care and need to reach out for financial help. My father had to be admitted to an assisted living facility last year and was referred to ElderLife to obtain the funds to pay for his care until his veteran benefits kicked in (took 5 month). This company does not assist to help extend out the balance once VA benefits are approved they expect by a certain time … no extension. Fortunately we were able to get the balance paid in full before the due date, they require it paid in 15 months from the origination date. Now we paid the balance with a credit card and was charged a 3% fee because a credit card was being used and also it was not handled in house because the company out sources of payments are made with a credit card. The company will absolutely not waive the fee. I would not recommend this service if assistance is needed to get benefits for a family member. Please do anything else to help financially.ElderLife Financial Services, LLC Response
06/21/2024
*******, we apologize for any inconvenience this may have caused during this difficult time. We value your feedback on your experience with us. Unfortunately, we cannot adjust any charges by a credit card company if used to pay off any balances with our short-term loan. Our team is happy to connect with you further to answer any additional questions you may have and to ensure your loved one receives the care he needs and deserves. Thank you.Review from Steven S
1 star06/05/2024
I was told that my child's credit score would not be affected if they acted as a guarantee on a "bridge loan". My credit score is low due to job loss and maxing out my credit cards. No respect for the previous 35+ years of very good credit, but that is a flaw in the credit score system and not really relevant here. I was told several times that my child's credit score would not be affected as long as we did not default on the loan. My child did not believe this, so they called on their own. They were told that their credit score would be impacted. So now my child thinks I lied to them which is NOT the case. This has caused a rift in the family which is very painful for both of us. Lying to a 71 year old senior citizen is very disgusting and has created a problem in our family which I really don't need. Stay away from this organization.ElderLife Financial Services, LLC Response
06/07/2024
******, we apologize for any inconvenience this may have caused during this difficult time. We value your feedback on your experience with us. Our team has reviewed the conversations we had with your family and want to ensure you understand our lending policies and the options you have. Please know that our team is happy to connect with you directly to discuss this matter further and answer any additional questions you may have.Review from Sandra J
5 stars04/29/2024
Jeremy from Elder Life is an amazing, knowledgable and kind person. Jeremy listened to our needs and carefully made a plan for my dad's financial well being. Without his help I could not have been able to put my dad in an assistant Living facility. I recommend Elder Life and ask for Jeremy!ElderLife Financial Services, LLC Response
04/30/2024
******, we are so glad Jeremy was able to help and guide you through making the best financial plan to have your dad move into an assisted living community. We appreciate your kind words and review of your positive experience with us!Review from Sunday S
5 stars04/26/2024
ElderLife is a wonderful service for seniors. Jeramy was extremely helpful. They made the process easy for my parents.ElderLife Financial Services, LLC Response
04/29/2024
******, we are so glad our team was able to help you through this process, making it easy for your parents. We appreciate the review!Review from Jim M
5 stars01/03/2024
Elder Life Financial and Jeremy made it possible to place my mother in law in assisted living and keep my father in law receiving the memory care he needs. Without Jeremy arranging our bridge loan, we would have been in a dire financial situation. He also arranged for us to get assistance in dealing with long term insurance benefits and suggested an associate realtor that is listing my in laws house. I highly recommend Jeremy and Elder Life.ElderLife Financial Services, LLC Response
01/04/2024
***, we are so glad Jeremy and the ElderLife team were able to help in this time of need. We appreciate your kind words and positive review of your experience with us.Review from Catherine S
5 stars11/04/2023
My brother and I worked with Jeremy to secure a "bridge loan" to assist my mother with getting into a memory care community. Jeremy was knowledgeable and made sure we understood and were educated on the process making the application easier to complete. He was there to assist whenever we reached out and answered all of our questions. Placing your loved one into care is not easy on a family and Jeremy made sure that the worry of obtaining assistance with placement costs was completed quickly to help with our needs which we appreciate.ElderLife Financial Services, LLC Response
11/06/2023
*********, we are so glad that Jeremy was able to help secure a bridge loan for your mother to move into a community that fit her needs. Thank you for your kind words and review of your positive experience with us.Review from James C
5 stars10/27/2023
It was such a pleasure (and still continues to be) working with Lindsay W and ElderLife Financial. It is so re-assuring that whenever I had a question, I was able to call her direct line and the answers and help was always there. She is very knowledgeable of ALL of their processes and handles everything in a professional way. Thank You again ! ***** **ElderLife Financial Services, LLC Response
10/30/2023
*****, thank you for your kind words. We are so glad to hear about your positive experience working with Lindsay and the rest of our team. Thank you for your review.Review from Karen O
5 stars08/23/2023
I worked with Jeremy for my bridge loan for my brothers assisted living and the process was streamlined and efficient. I would highly recommend as they only charge for interest for the loan. Jeremy was very professional, knowledgeable and available at a moments notice when I had any questions.ElderLife Financial Services, LLC Response
10/30/2023
*****, thank you for your kind words and review. We are so glad Jeremy was able to help throughout this process.
Customer Review Rating
4.44/5stars
Average of 36 Customer Reviews
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