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Find a Location

Scenic Community Credit Union has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Scenic Community Credit Union

      4503 Hixson Pike Hixson, TN 37343-5035

      BBB Accredited Business
    • Scenic Community Credit Union

      7550 E Brainerd Rd Chattanooga, TN 37421-7122

      BBB Accredited Business
    • Scenic Community Credit Union

      8821 Consolidated Dr Soddy Daisy, TN 37379

      BBB Accredited Business
    • Scenic Community Credit Union

      9227 Lee Highway Ooltewah, TN 37363

      BBB Accredited Business
    • Scenic Community Credit Union

      PO Box 1058 Hixson, TN 37343-1058

      BBB Accredited Business

    Business ProfileforScenic Community Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/26/1985

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This Credit Union provides savings and loan and related services to their field of membership.

     

    Business Details

    This is a multi-location business.

    Find a Location

    Scenic Community Credit Union has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Scenic Community Credit Union

        4503 Hixson Pike Hixson, TN 37343-5035

        BBB Accredited Business
      • Scenic Community Credit Union

        7550 E Brainerd Rd Chattanooga, TN 37421-7122

        BBB Accredited Business
      • Scenic Community Credit Union

        8821 Consolidated Dr Soddy Daisy, TN 37379

        BBB Accredited Business
      • Scenic Community Credit Union

        9227 Lee Highway Ooltewah, TN 37363

        BBB Accredited Business
      • Scenic Community Credit Union

        PO Box 1058 Hixson, TN 37343-1058

        BBB Accredited Business
      Location of This Business
      4503 Hixson Pike, Hixson, TN 37343-5035
      BBB File Opened:
      9/27/1985
      Years in Business:
      70
      Business Started:
      2/1/1954
      Business Incorporated:
      2/26/1954
      Accredited Since:
      9/26/1985
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 67747 for this business, issued by TN Department of Financial Institutions

      These agencies may include:

      TN Department of Financial Institutions

      400 Deaderick Street, 6th Floor

      Nashville TN 37243

      (615) 741-2236

      Type of Entity:
      Corporation
      Alternate Business Name
      • SCCU
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 1:00 PM
      Contact Information

      Customer Contact

      • Ms. Jourdan Reyes, Marketing Specialist
      • Ms. Brenda Edwards, COO
      Additional Contact Information

      Fax Numbers

      • (423) 875-2188
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/18/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have two auto loans, and traded in one vehicle, a 2019 Kia Cadenza. I still had GAP coverage of $600+ 0r more left on the vehicle. The Kia dealer has sent back the funds yet the Scenic will not give me a check. They are essentially stealing the difference for the GAP. I no longer have the automobile. It's not like I'm just canceling and keeping the car. I need the pro rated amount sent back to me... or I'll even accept it applied to my other loan. This is one of the dirtiest tricks Ive ever seen.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kamiko Z

      1 star

      07/20/2024

      Blake told me I wasn't the Personal Representative and would not cash my check I brought in proof from Hamilton County Probate Court that I am the Personal Representative Blake and Scenic Community Credit Union does not know what a Personal Representative is period.

      Scenic Community Credit Union Response

      07/23/2024

      Scenic Community Credit Union (SCCU) was provided with Letters Testamentary of a Small Estate which reflected limitations to the Personal Representative’s powers. The SCCU staff requested a copy the itemized assets, as referenced in the Letters Testamentary, to ensure the Personal Representative’s request was within their assigned powers. The Personal Representative did not provide the requested documentation; therefore, a cashier’s check was issued to the estate of the decedent and was given to the Personal Representative. The Personal Representative made multiple attempts at different SCCU branch locations to cash the check. SCCU does not cash checks payable to an estate. It is standard practice for financial institutions to require checks payable to an estate to be negotiated through an estate account. SCCU may reissue the check, payable to the Personal Representative for the estate, when all required documentation is provided.

      Local BBB

      BBB of Southeast Tennessee & Northwest Georgia

      BBB Reports On

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