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Find a Location

Quality Outdoor Products has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quality Outdoor Products

      31 N Madison Dr Humboldt, TN 38343-8587

    • Quality Outdoor Products

      899 S Highland Ave Jackson, TN 38301-7346

    Business ProfileforQuality Outdoor Products

    Carport
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Outdoor Products has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quality Outdoor Products

        31 N Madison Dr Humboldt, TN 38343-8587

      • Quality Outdoor Products

        899 S Highland Ave Jackson, TN 38301-7346

      Location of This Business
      31 N Madison Dr, Humboldt, TN 38343-8587
      BBB File Opened:
      10/25/2001
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Management
      • Mr. Jerry A. Holt, President
      Contact Information

      Principal

      • Mr. Jerry A. Holt, President

      Customer Contact

      • Mr. Jerry A. Holt, President
      Additional Contact Information

      Fax Numbers

      • (800) 924-4608
        Primary Fax

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/11/2021

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      A purchases product which was a garage over 6 months ago when they decided they were going to install it I have been giving 5 different dates and they never showed and I had taken time off to be there when they were going to install a garage. They finally installed the garage On a 11-09-21 The quality of work is It's a -10IA pitcher's 2 show what they have done. Roll down door is dented dented pay just coming off it is worn out it looks like it could be used and it's supposed to be brand new. I was lied to about who was doing the job I have been talked to by one person and lied to that they were bringing a crew in from North Carolina and everybody came from but he came from Knoxville the workers and I have video of them Didn't do much and the ones that did know they were doing and the quality work is terrible. Cancel payment until everything is rectified I would like some help on this issue. No one answers phones they do not want to hear complaints they are a bad company do not use them.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Veronica C

      1 star

      09/29/2021

      I ordered a 18x20 carport from Quality Outdoor Products on 5/7/2021 from a dealer in Sweetwater, TN who told me to allow 60-90. He also gave me a fax number to where the order had been faxed and told me I could call to check status in a few weeks. I waited a month and called to check order status and was told it would be 120 days and they did not know why the dealer had told me 60-90 days. They said they would call me when it got closed to deliver time. I was called mid August and was told they were working on my order but there was a price increase in June of about 300.00 and did I still want it. I explained i had ordered mine in May before the price increase but would still take if I got before Labor day.. I was told it would be delivered by the end of August 2021. as of today September 29, 2021 it still has not been delivered and I cannot get in touch with anyone from the company. I have called and left a message to be called back and no one has called back yet. The last time I called was 9/27/2021 and a man answered and ask me to hold and no one ever answered the call. At this point I just want to cancel the order and find another dealer.

      Local BBB

      BBB of the Mid-South

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