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Find a Location

AHC West Tennessee Transitional Care has 1 locations, listed below.

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    Business ProfileforAHC West Tennessee Transitional Care

    Health Care

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    597 W forest ave, Jackson, TN 38301
    BBB File Opened:
    6/5/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My mother is currently there. Some of the staff is helping her. Most arent. They leave her in bed to mess herself and will leave her there sitting in it for hours. She needs help standing and they dont want to help her to the bathroom. She has a uti! She cant be sitting like that! Theyd rather clean her up when they feel like it instead of doing their job! They keep giving her pork and weve told them many times she doesnt eat pork. We were told its in her file but it keeps happening over and over again! She has trouble with her phone sometimes and when she turned her flashlight on (by accident) she needed help turning it off. This nurse walked in and told her she didnt know how to turn it off. Thats a big load of bull. We were told they had transportation to her appointment. Well she had a VERY important appointment with her kidney specialist and they didnt take her. She has to see them to further the process of her getting a liver transplant. She was given 6 months to live if she cant get her transplant! My sister showed up and was waiting for her to arrive and when she didnt my sister called them and found out transportation was down. In case of this happening they have my sisters number. They didnt call her to tell her about the issue which is what they were supposed to do. My sister would have came and got her! Our mom is helpless. Thats why shes there! They constantly put things out of her reach. One day she had to puke in a cup to keep from puking on herself! Imagine it was you mom being ABUSED!
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    Customer Reviews

    0 Customer Reviews

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