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Find a Location

A Affordable Moving & Storage has 1 locations, listed below.

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    Business ProfileforA Affordable Moving & Storage

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    123 Ragland Rd STE AB, Jackson, TN 38305-6514
    BBB File Opened:
    2/11/2016
    Alternate Business Name
    • Affordable Movers
    Contact Information

    Principal

    • Mr. Ernest Hudson, Owner

    Customer Contact

    • Mr. Ernest Hudson, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    A call was placed on September 25th to A affordable moving and storage to utilize their moving services. A deposit of $360 was required to reserve the date and the truck, it was explained that the deposit would be given back after the move. The deposit was agreed upon and a transaction to my account withdrew $360. The move was on October 7th and was charged $865 for the service. It was one truck and three movers. A tip of $100 was given to the company for their service. Two weeks later the $360 deposit had not been deposited back to my account. Three calls were made to ************ a man named ******* has been the only contact. Asking ******* about the deposit money he said there was an error in entering the information and they were not trying to keep my money. Every time I called he had excuses. My wife called once and gave her the same excuses said he was going to call her back the next day but never did. The deposit was a separate transaction from the bill for the moving service. I am looking for this company to give me the $360 deposit back. It has been a month now that the money has not been returned and am wondering if I should get a lawyer involved. Moving in the same city should never had costed me $1325 for not the greatest service.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pam W

    1 star

    09/22/2022

    This company doesnt even warrant a star .negative 3 stars. Dont use this company I repeat DONT use this company at any cost!! Do not know how they r still in business! 1. Did not send the right amount of workers as discussed 2. Employees not trained. They used the lift incorrectly cut a hydraulic hose and truck lost all hydraulic fluid on driveway. Then they tracked it into the house on carpet 3. Loaded upright freezer with 1/2 cow. Was suppose to unload meat in boxes since lift was not working then u load freezer. **** decided to be he man and unload the freezer on a roller ramp. Very dangerous someone can get hurt or killed this was a lot of weight.4. Temperpedic mattress not covered got filthy!5. Lost a cord to our electronic bed 6. 9 mm pistol STOLEN by workers. Police report filed. I contacted the office manager he informed me the contract states fire arms are not covered in contract. How convenient! He said I would have to deal with drivers directly .really!7. I think they just hire any warm bodies off the street & pay them cash by the job 8. This company is a joke! The only positive thing about this is I used my **************** Gold card. This was a life savor!!. I called them and they stopped the payment. Credited my account and they are dealing with this pathetic company. Im also going to contact OSHA or someone that can address how they are not training employees on safety practices. I would hate to think what might happen if someone was killed by their neglect or just dont give a ??

    Local BBB

    BBB of the Mid-South

    BBB Reports On

    BBB reports on known marketplace practices.

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