Business ProfileforAshton Britt Service Co. Inc.

On 6/19/23 we were scheduled to receive yearly maintenance on our upstairs air conditioning units. The appointment was for 2:45 PM. The service person showed up at 9 AM and I was unprepared but I didn’t want to mess his day up so I let him in. I took him up and had to excuse myself to go feed and put the pets away. I was downstairs for less than 10 minutes and when I returned He was in an area of the room he should not have been. He said he was done and went outside. He was out there about 5 minutes. He then took a check for $145.00 and left. Approximately 3 weeks later We began to miss items in both of the rooms. It is just my husband and I that live here and no one else has been here to visit. We believe the that the service person took the items. I called Ashton Britt and reported to them what happened and the units had not even been cleaned. ******* ****** the general manager came over. I explained to him what happened and he was apologetic and said he would investigate and get right back to me. The more items that I found gone is when I notified the Sheriff Department and they took my statement. The detective said that would try to find him.. He quit the job and disappeared. The general manager told the detective he would call us and make it right. That was over 2 weeks ago and I have not heard a word as to any compensation for what the man took and even they came out and cleaned the filters he told me he would let me know when someone else would come out and finish the job. That hasn’t happened either. I do think they should be responsible for our loss since that man was on the job when the theft occurred.