ComplaintsforNicholas Moore (Elite Handyman and Remodeling)
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/20/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hired(Elite Handyman and Remodeling) to create a trash pad and side walk. Provided $1800.00 down payment. The work was to start on 01/13, no one showed up to do any work, No communication from ***** or ******** until 4:22pm that his phone was in the truck and that he had a family emergency. Sent a text requesting him to contact me, finally received a phone call after 7pm stating that he did not have time for a little job like this and that he would drop the $1800.00 off on 01/14. Never came by and dropped off the money. Left him a text on 01/15 to see when he would be dropping the money off, still not response. Figured we would give him a few days and texted again on 01/18 and still not response. Attempted to call, ***** and ******** will not answer their calls, can not leave a message since their phones are not set up to take voicemail. We have been very patient and understanding through this entire process. I would just like to get my money back. The work was never done.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.