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ComplaintsforWallabies
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Complaint Details
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Initial Complaint
08/23/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
We paid for a birthday party for our daughter this saturday. None of her friends can come due to spike in covid recently. It was not spiking when we first booked it. The agent on the phone told us.. well covid has been around and no one told you to pay for the entire party which was 208 and some change. Well, they also didnt tell us that we wouldn't get that back if we cancelled either. The fine print plainly says the deposit isn't refundable. We paid more than just the deposit yet they were still not willing to give us any refund. Instead said the owner will call but I'm sure that wont happen so I am filing a complaint. Its false advertisement. I want at least half of my money back now.Business response
09/21/2021
Business Response /* (1000, 7, 2021/09/07) */ I no longer own this business I haven't owned this business since May 2018
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.