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Find a Location

Jen's Dirty Dogs has 1 locations, listed below.

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    Business ProfileforJen's Dirty Dogs

    Pet Grooming

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Full service dog grooming shop.

    Products & Services

    Bath, nails, ear cleaning, hair cut

    Business Details

    Location of This Business
    969 Main St Ste D, Kimball, TN 37347-5216
    BBB File Opened:
    9/6/2016
    Years in Business:
    8
    Business Started:
    6/30/2016
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 2:00 PM
    Business Management
    • Mrs. Jennifer D Johnson, Owner
    Contact Information

    Customer Contact

    • Mrs. Jennifer D Johnson, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/26/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    My Rescue Dog , " **** ****" "- a Schnauzer- Poodle Mix Had been Going To Jens Dirty Dogs For 7 Consecutive Months With a Written Schedule from Owner " Jen" for day to come each month and time to be there. Her fee for Service was Paid in Full at check in - She had a Helper there at all times to assist in grooming. Every Single time **** Came- - and Went- She Also Raised Prices without Notice- and I Also Still paid Without complaint even without warning and after that. Beginning on Date July 19th, A Tuesday- the Owner Jen , was not Present For The Grooming of ANY OF THE DOGS and left 1 Person ( the Helper previously mentioned) to deal with grooming a Full Schedule of Animals, and my Dog **** went in that day- and as usual I paid in full at check in - and at pickup , This lone Helper began to tell me how she was a Felony Drug Addict and " just Could NOT HANDLE DOING DOGS BY HERSELF AND WAS TOLD BY JEN SHE WASNT GOING TO BE LEFT THERE BY HERSELF TO DO ALL THE DOGS BY HERSELF AND IT MADE HER SO NERVOUS AND WANTING TO DO DRUGS AGAIN- AND SHE HAD PUT IN HER NOTICE TO LEAVE BECAUSE OF HOW SHE WAS TREATED BY OWNER JEN- WHO ALSO MADE HER ANSWER ALL CALLS TO BUSINESS AFTER HOURS AND ON WEEKENDS" I FELT SO SO HORRIBLE FOR HER- SO My August 24th 2022 appt came- I Was there on Time- And ANOTHER PRICE HIKE WITHOUT WARNING- AND I PAID IN FULL - And Jen Owner was There - With new Helper - I got her name- Melissa - And **** came home with HORRIBLE cuts that turned to infection- and Jen Owner Lied to me - As I Brought my Own Bows( so I didn't have to pay extra for Accessories after Grooming) AND Actually finding out later it was Helper Melissa, Answering Texts - Telling me My **** Was no longer Welcome at their BUSINESS- Even though, She was Not the Owner, And I Had Paid in Full each and every Time. JENS DIRTY DOGS IS FRAUDULENT AND LIES, RAISES PRICES WITHOUT NOTICE, AND DISMISSES ANIMALS FOR NO REASON - PLEASE HELP BBB!
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Southeast Tennessee & Northwest Georgia

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