14 Customer Reviews
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Review from Robert M
2 stars02/16/2024
Ordering and shipping is fast. Don't expect any compensation for damaged or missing items. I just received some ammo, one of which was 22LR in a plastic container. It was broken beyond repair so I was forced to discard it along with the packaging. When I called to tell them what happened, they said that I would need quite a few pictures along with filling out a form. Everything was discarded so I was unable to comply. I sent an email saying that I would be satisfied with a new container and a few shells. They refused saying that I needed to reply with their request. I think that this is very poor customer service and I will no longer deal with them!Review from Dave B
5 stars12/03/2023
I purchased some ammo online a while back, I live in Washington State who is not ammo friendly. The service was fast and correct, I'll order more when I need more.Review from Marco A
5 stars10/03/2023
Fast shipping everything was right and they sent everything problem free. Always had the best deals for the customers.
LuckyGunner.Com Response
10/09/2023
Thank you so much for your kind words! We are happy to hear you had a good experience. Please let us know if we can help you with anything in the future!Review from Bob E
5 stars09/22/2023
Super quick shipment ( 3 Days!) on my order and it's correct! Can't say anything bad. My previous review stands! I'll continue to do business with them!LuckyGunner.Com Response
09/25/2023
Thank you for your kind words! We are happy to hear you had a great experience! Let us know if we can help you with anything in the future! Thank you for choosing to do business with us!Review from Kevin W
5 stars08/22/2023
Best service,friendly,professional staff,they stand behind they’re products.i just recently received a damaged/missing delivery from lucky gunner delivered by fed ex,no fault of the shipper.i have bought a lot of ammo from here and they are a stand up company and I already received a new shipment today,again with excellent service.lifetime customer here and I recommend all my friends,Knoxville is a great town,lived there for 4 years,good people.thank you,KevinLuckyGunner.Com Response
08/23/2023
Hi Kevin! Thank you so much for your kind words! I will be sure to pass them along to our team! We appreciate you choosing to do business with us and can't wait to help you in the future!Review from Al P
5 stars08/21/2023
I live in a Rhode Island which recently changed some gun laws. Lucky Gunner required that I email them the required documents. I did that with my ammo order and they completed the order with no problem. This was my first time ordering ammo on line. The process went very smoothly and I received the product within 5 days.LuckyGunner.Com Response
08/23/2023
Thank you so much for your kind words! We are happy to hear you had a smooth experience submitting your compliance documents. Please let us know if we can help you with anything in the future. Thank you for choosing to do business with us!Review from Bob E
5 stars07/26/2023
I've read the reviews and decided to give them a shot (especially since they had the ammo in stock for my M1 Garand). Well after my order, I received 3 emails from them (order and shipping confirmation and a "Special sale" email) and 4 days later I have my ammo! Read their site and understand that they need proof you can legally buy ammunition in your jurisdiction. I had No issues at all. Since it was my 1st order and it went well, I will be buying from them again!LuckyGunner.Com Response
07/28/2023
Good morning! Thank you so much for your review and your business! We are happy to hear you had a pleasant experience and I hope we can help you in the future! Thank you for choosing to do business with us!Review from Jeff C
1 star06/12/2023
Buyer beware, I guess. I purchased two magazines from LuckyGunner.com, a $16 one and a $27 one. Both are 7.62x39, and the Q&A from LuckyGunner says they are the same except the more expensive one has steel lugs and is stronger. I wanted to try one of each before deciding to buy more. Well, the cheaper one worked great, but the more expensive one would not fit my rifle... the steel rear lug was too wide. I contacted LuckyGunner. let them know about the problem, and asked if I could return the faulty magazine, not for a refund but for store credit, as I intended to buy more of the cheaper mags. LuckyGunner replied that they could not resell the faulty mag after it had been in the hands of the public (I wasn't asking them to) and went on to suggest that I sell the faulty mag to someone else to "recoup most of my money." I wrote a review of the mag on their website and explained both the problem with the mag and the unsatisfactory customer service. LuckyGunner edited my review to omit the part about the unsat customer service. That tells me all I need to know about LuckyGunner.com's company values.LuckyGunner.Com Response
06/13/2023
Good afternoon! Thank you for reaching out! I am so sorry the faulty magazine! More importantly, I am sorry for how we handled the situation. We are going to send you an email with a code to replace the faulty magazine (including shipping) so you can get something that works for you. I apologize we did not do that from the beginning and I hope you will give us another shot to earn your business!Review from Steve N
1 star02/18/2023
I have a vailed !!! Void card it’s on file with the state of Illinois they sent me a website to get my void card number so I can legally purchase ammunition!!!!! They will not accept a legal document from the state the Illinois that’s says I have a card in the mail . I can go to any gun store in the untitled states and buy ammunition. I sent them the documents they the state of Illinois gave me saying I’m 100percent legal and I sent them my drivers license and they denied me ammunition. Because they say it there police no to . Even though I’m 100 percent legal in my state and I can buy ammunition from any from anywhere. I asked if the they would guarantee the price on the ammunition if it went up . If I got my card and sent it to them . They said no only for 10 days . I have a digital number and picture of my license with my face . It can take up to 90 days to get my card . That is why they give a digital code. That is my understanding if I’m wrong about the digital code I’ll say I’m sorry. But as far as I no it’s is legalLuckyGunner.Com Response
02/21/2023
Hi Steve! Thank you for reaching out! I looked into your order and the document that was submitted does not include your name or address so we have no way to verify the screenshot goes with your FOID. As you know, Illinois is very strict and we can only accept certain documents. If you are able to show a screenshot that includes your name, address, FOID number, expiration date, and status then we should have no problem completing your order. If you have any questions, please reach out to us at [email protected]. Thanks so much!Review from Brandy M
5 stars03/22/2022
It was my first time purchasing from an online company so I had my doubts but let me tell you this company was A++ I placed my order on the 18th and got it by the 22nd. They even offer a overbox so no one can tell it's ammo. I absolutely love that! I will definitely be back for more.LuckyGunner.Com Response
03/23/2022
Thank you so much for your kind words! Our team works really hard to get orders out quickly so I will be sure to pass your comments to the rest of the team. Thank you for choosing to do business with us!
Customer Review Rating
4.21/5stars
Average of 14 Customer Reviews
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