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Business ProfileforSouthern Draw Design+Build LLC
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 8420 Nubbin Ridge Rd, Knoxville, TN 37923
- BBB File Opened:
- 8/12/2020
- Business Management
- Russell M. Fraser, Architect
- Contact Information
Principal
- Russell M. Fraser, Architect
Customer Contact
- Russell M. Fraser, Architect
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Garrett C
01/08/2023
We almost defaulted on our construction loan twice due to Mack's breaking of deadlines and promises. Many times I had to inform vendors the house was ready for installing flooring, or cabinets or whatever because Mack wasn't aware of or not thinking about the next step. Thus our 10 month build took 22 months and that was even pre-Covid.
For many work items we didn't truly know the cost until presented with a bill, either because SDDB didn't inform us or the amount they told us was way off. We were frequently asked to pay subs' bills as though they were late and urgent, even though several of them had never received (and upon inquiry they couldn't produce any evidence they were ever sent).
A builder's job is to get materials and people on site and keep them working. Mack failed in this regard, and unfortunately we didn't discover until too late we had hired the wrong person as our contractor and would have to do so many aspects of his job for him. What a mess. I hope this review serves as a warning to others, to look elsewhere when finding someone for your project.
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