Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Green Home Installations LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGreen Home Installations LLC

    Construction
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.8/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/17/2020

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Green Home Installations LLC offers Construction, Residential/commercial, roofing, painting.

    Business Details

    Location of This Business
    215 Center Park Dr STE 1800, Knoxville, TN 37922-2177
    BBB File Opened:
    8/17/2020
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Started Locally:
    6/1/2019
    Accredited Since:
    8/17/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Robert Barnett, Co-Owner
    • Rebekah Barnett, Administrative Assistant
    Contact Information

    Principal

    • Robert Barnett, Co-Owner

    Customer Contact

    • Justin Gonzales, Co-Owner
    • Robert Barnett, Co-Owner
    • Rebekah Barnett, Administrative Assistant
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I contracted with Green Home on Oct.1, 2021 and put down a $35,000 down payment to have a 16x20 room added on to my condo. Construction was not started until July 1, 2022 due to other contracts! After they took up my existing patio, they asked for my building permit. I was told that I agreed to get the permit at time of deposit. I was not reminded of this or instructed on how to do it. Many weeks of delay followed. This was true many times throughout construction waiting on various permits. I work full time and had to use much of my personal time with these issues. After supposed completion in May 2023 I paid $35,000 more. In June 2023, an issue of flooding the completed room occurred. They did come back and put in a French Drain (that should have been installed in first place). They brought out a commercial dehumidifier that ran for a couple of weeks to dry out my wood floors. If I had not been home the evening of flooding irreparable damage would have been done. The split unit they installed leaked water down my new sheet rock after completion. They sent 4 different repair people out 4 different times during the month of July to repair unit. They finally agreed that I could contact JHColeman for repair and theft reimbursed my $700 bill. Coleman stated the unit was functional, but had not been installed properly. The last straw was the completion of laying the brick on outside of room. The mortar is messy, not uniform, chipped broken bricks. They sent out someone to see brick job and they assured me the individual who did the brick no longer worked for Green Home. I have requested the labor charge for the brick to be refunded, but thus has nit been addressed. The outside patio light installed does not work. People have checked without fixing. When I have asked for a break down of charges, they have ghosted me. I paid an extra $5,000 for adding a vaulted wood ceiling. I’m due refunded money due to brick job mess. ****** does not return calls!
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Debbie C

    5 stars

    08/16/2023

    Green House Installations recently built two decks onto our home as well as a total new metal roof over our home including the new decks. We are extremely satisfied with the quality of work, the professionalism of the crew. We would definitely refer them to others and use them again for future projects. We are loving the beautiful sunsets and early morning coffee on our new decks!

    Local BBB

    BBB of Greater East Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.