ComplaintsforCaptains Way Dentistry
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Complaint Details
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Initial Complaint
04/11/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On January 17, 2022 I Called this Dental office to make an appointment and get a quote for a cleaning and x-rays, which was $175.00. I have no dental problems. The appointment date was January 25 at 10:00 AM. In the middle of the appointment, they walked me over to some fancy x-ray unit, which I assumed was included in my charges and they did not indicate otherwise. When it was over and I went to the desk to pay, they said that I owed $275.00. I paid the $175.00 and told them that I would not have come to their office if I thought the charge was $275.00. They will not waive this extra fee. Upon writing several negative reviews and reviewing others, apparently, they are doing this very same thing to other people and on a much larger scale.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.