Business ProfileforOutpatient Diagnostic Center of Knoxville

Everyone I was sent to collections for $78 and some change. I received a notice from collections and the info on collections date was passed *** when I received it in the mail. The first notice came in April from ODC and it wasn't until July that I received the correct bill in the mail. I was told by insurance and ODC to disregard the bills, another will be sent out. It took months for me to get the correct bill in the mail. I reached out to let them know in July telling them I would make payments and I continued to contact them until the bill was paid in full. I've never been in collections in my life time which says a lot. It means I pay my bills in full. Even making payments is paying your bill. They didn't reach out to let me know I was being sent to collections. People have emergencies, elderly people might forget. There was no reason or merit sending my name to a collection company for the amount which I was told was $75 and then $3 and some change. That was how the representative told me over the phone also stating they didn't understand what was going on. I said $78 and some change that I knew. I received the correct bill in July and it was paid in full in September. Please read Google review and Yelp. There are others speaking about the billing and overall treatment. I can speak about both. I stood waiting to be acknowledge by the dark hair working behind the counter, she acted as if I wasn't standing there. That is also stated in Google and Yelp and now here. For humane treatment, go some place else and protect your credit.