11 Customer Reviews
Review from Debbie D
5 stars04/27/2023
Recently a friend had no power to his house. After a few phone calls to find out why, I called Ace Electric and spoke with Matt. After explaining what I knew of the situation, he arranged for someone to come out the next day. When Chad saw the problem, he and Matt worked out what needed to be done. Chad and his coworker worked in the rain to finish the job. He contacted an inspector who came out and okayed the job. Then KUB was called and they had my friend’s power back on the same day! I cannot tell you how professional and compassionate these men were to help an elderly friend of mine. I will recommend Ace Electric to all my friends!
Ace Electric Service Company, LLC Response
04/28/2023
Thank you for the kind words and your 5-star review Debbie! I'm thankful that we were able to get everything worked out and get the utility reconnected. We appreciate your business as well as your referrals. -MattReview from Prescott G
5 stars04/07/2023
Always professional, timely, and friendly. We only use Ace Electric for electrical needs because they are so good!Ace Electric Service Company, LLC Response
04/28/2023
Thank you so much! We appreciate your continued support and trust in Ace Electric.Review from John N
5 stars03/10/2023
I love Ace! This is a 1950s house with one of those low voltage switching systems that is failing. Other electricians would insist that the house had to be completely rewired in 8 rooms, which would be tens of thousands of dollars. I found Ace and asked them to help us avoid the rewiring, and bypass the switching system. They installed new wireless switches and in-line receivers to control all the overhead lights in 8 rooms. It worked perfectly and at a very small fraction of what rewiring would have cost. Chad and his crew were very prompt and professional, knowledgeable and service-oriented. Everyone that I dealt with in the office, from scheduling to billing, was great as well. On top of all that, I was way out of town and had to coordinate all the appointments and even some of the work remotely. Highest recommendation.Ace Electric Service Company, LLC Response
04/28/2023
Thank you Mr. *****l! It's always nice to receive positive feedback and compliments. We do work hard to see that everyone's happy and the work is completed in a timely and cost effective manor. We look forward to helping you again when the need arises.Review from Phillip C
5 stars02/22/2023
ACE Electric Service Company, LLC completed the installation of 3 fans, added a new outlet, and installed a door bell cam and floodlight cam. The servicemen were on time, efficient, and cleaned up after their work. I’ve been using ACE for all my electrical needs for over 25 years. Never had to call them back for the service they provided. Great company with great employees!Ace Electric Service Company, LLC Response
02/23/2023
Thank you Mr. *********! We appreciate your business very much!Review from Kelly D
5 stars01/10/2023
Chad and Jeb worked well together and fixed my light problem. They were near and cleaned afterAce Electric Service Company, LLC Response
02/23/2023
Thank you for taking time to leave a review. We are fortunate to have both Chad and Jeb with us. We appreciate your business and look forward to helping you again in the future!Review from Sharon Z
4 stars12/21/2022
Chad and Jeb worked very hard and did the best they could. The chandelier and its instructions were all new to them. The install time, given these circumstances, was longer than I had experienced in the past.Ace Electric Service Company, LLC Response
12/22/2022
Thank you for taking the time to give a review. We too wish the instructions were a little clearer and parts properly labeled as we typically see on chandeliers, but fortunately the guys stuck through with it and got it taken care of. I very much appreciate your business and look forward to future opportunities.Review from Phillip C
5 stars12/21/2022
ACE Electric Service Company personnel were on time, courteous, clean, performed the work efficiently and skillfully, and cleaned up after their work. I highly recommend this company and it's staff for folks who need the services of a reliable electrical contractor.Ace Electric Service Company, LLC Response
12/22/2022
Thank you so much! Your kind words are very appreciated. Please let us know if we can help you in the future!Review from Debbie H
5 stars10/20/2022
Matt got his team, Charles and Jeb, on my installation of new smoke alarms within just a few hours and the work was completed very successfully. Personable and polite. Will use again.Ace Electric Service Company, LLC Response
10/24/2022
Thank you, Mrs. Hinton! I'm glad it worked out so we could get these replaced for you in a timely manner. We look forward to working with you again in the future.Review from Jeff M
5 stars09/21/2022
Charles was great along with his partner Jeb ( I believe). They helped with the design of the project and went above and beyond the service I was expecting. Arrived on time and communicated everything. Cleaned up after they left. I would recommend Charles/ Ace Electric anytime.Ace Electric Service Company, LLC Response
02/23/2023
Thank you for the compliments and taking time to give a review. We appreciate your business and look forward to hearing from you again when the need should arise.Review from Sondra D
5 stars08/17/2022
Always such a pleasant experience when dealing with Charles with Ace electric. Today he had Jeb as his apprentice - my guess is that he is learning from the best!!
Customer Review Rating
Average of 11 Customer Reviews
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