ComplaintsforPetey's Landscaping
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 9/9/20 my wife and I signed an agreement with Petey's Landscaping and Lawn Care and provided 20% payment to initiate a significant landscaping project. On 2/25/21 we paid an additional 30% when work on the project began. On 7/8/21 we made final payment for the substantially completed project, with the agreement that the remaining items on the "to do" list would be completed in the fall. Remaining items on the list are: areas of flagstone that are failing, lawn restoration, replacing dead plants, and securing capstones on the paver walls. In October 2021 we followed up by text three times with no resulting action taken by Petey's Landscaping. On 2/14/22 we followed up again by text and Petey responded that he would come to our home on 2/15/22. We were at home all day, however, Petey never came. On 2/21/22 we followed up again by text, and did not receive a response. On 2/28/22 we followed up again by text and Petey responded that he would come to our home on 3/4/22. We were at home all day, however, Petey never came. On 3/7/22 we followed up again by text and Petey responded that he would come to our home on 3/8/22. Petey came to our home on 3/8/22, we reviewed the remaining items on the "to-do" list, and he said he work be at our home the week of 3/21/22 to work on those items. We were at home all week, however, Petey never came. On 3/30/22 we followed up again by text, and did not receive a response.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.