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Find a Location

Mold Doctors USA, Mold Drs USA has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMold Doctors USA, Mold Drs USA

    Mold Removal
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/27/2008

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mold Doctors USA is a certified mold, water, fire, sewage restoration business in greater East Tennessee. Locally Owned, offer 100% financing w.a.c and we are a certified full-service restoration company. We work with all insurance companies. Residential, Commercial, Government, Churches - We can provide references to any client. We pride ourselves that all employees are background checked and drug tested. We are insurance claim specialists and make sure our client is satisfied. We work on real estate transactions daily and we make the transaction as smooth as possible - we accept payment at real estate closing.

    Water damage cleanup, fire damage cleanup, sewage cleanup, mold removal, mold cleanup, crawlspace encapsulation, commercial grade dehumidification installation, offer preventative solutions, basement cleanup and waterproofing. 

    Business Details

    Location of This Business
    4913 Sparks Rd STE A, Knoxville, TN 37931-1914
    BBB File Opened:
    5/30/2008
    Years in Business:
    20
    Business Started:
    1/2/2004
    Business Started Locally:
    2/1/2002
    Accredited Since:
    10/27/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 59 for this business, issued by Contractors Licensing Board

    These agencies may include:

    Contractors Licensing Board

    500 James Robertson Parkway, #110

    Nashville TN 37243

    (800) 544-7693

    http://verify.tn.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    8:00 AM - 5:30 PM
    Su:
    8:00 AM - 5:30 PM
    Business Management
    • Mr. Jeremy Akers, President/Owner
    Contact Information

    Principal

    • Mr. Jeremy Akers, President/Owner

    Customer Contact

    • Mr. Jeremy Akers, President/Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Back in July, our washer flooded the upstairs causing mold and floor/wall damage. Farm bureau gave us mold doctors to use to dry it out and replace the floor and Sheetrock. It’s now been 6 months or so and the only thing they have done is dry out the floor and Sheetrock we had. We can’t get mold doctors or farm bureau to do anything about it as promised as far as getting floor and Sheetrock replaced.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Helen R

    5 stars

    06/07/2024

    They completed a remodeling project for me and I am happy to report I am more than satisfied. It is quite challenging to find a company that will listen to what you need and do what they say they are going to do. Every person from the office to the men working at my house was very pleasant and respectful. They did not mind it was just a half bath remodel - many companies would not even consider my job. The half bath was done to my liking so I hired them to do some work in my kitchen, powder bath, and my sitting room. I did not have to pick out my faucets or any of the paint. They did the work for me and provided me photos and samples. At my age that made this much easier. I am grateful. I never leave reviews at my age, but they asked me to and I figured it out.

    Local BBB

    BBB of Greater East Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

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