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Find a Location

Sanders Plumbing Company, Inc. has 1 locations, listed below.

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    Business ProfileforSanders Plumbing Company, Inc.

    Plumber

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7610 Maynardville Pike, Knoxville, TN 37938-3755
    BBB File Opened:
    4/27/2009
    Business Started Locally:
    4/2/1989
    Business Management
    • James Sanders, Owner/Operator
    Contact Information

    Principal

    • James Sanders, Owner/Operator

    Customer Contact

    • James Sanders, Owner/Operator
    Additional Contact Information

    Fax Numbers

    • (865) 922-1332
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/09/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid them $453.00 January 3 for snaking a stopped up drain. Drain snaked supposedly 60ft. Technician ran water and it went thru. That evening after doing normal kitchen things the downstairs was flooded from ceiling leaking. My husband and I realized it was the sink upstairs. I contacted them the next morning and they came back out. Toeveryone's surprise he had busted pipes apart and fittings were broken in their process with the beating of the snake apparatus. He continued to work to try and fix my issue. Another pipe broken and corner fitting. He called in help and they went on the roof to go thru the vent pipe. Broke it also. Then they tell me the main drain is stopped completely up with grease, needs to be changed out and it will be $1500.00. Only 1/2 of the $453 was coming off the total. My husband went to speak to the owner and provided pictures and he said the plumbing was not done to code in 1978.that's just business he said. I still have a clogged drain and now busted pipes and shouldn't have to pay additional money. If anything I should be refunded. Cannot use my sink upstairs and have to drain water in a bucket and dump outside!!
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ML S

    5 stars

    05/08/2024

    The only plumbing company in Knoxville that I trust. I read the previous reviews and that is nothing at all like the experiences I have had with Sanders Plumbing over the years. Some people seem to just enjoy being keyboard warriors and making up stories when they don't get their way. Sanders has been around for more than thirty years. They do everything above board. They tell you about the service fee and what to expect upfront when you book the call. When the tech comes out, he tells you what he found and which options you have to fix it, and what each one will cost. You have to sign the agreement acknowledging the price and giving them authorization before they begin work, that covers their butts. This has been my experience every single time. Call and see for yourself.

    Local BBB

    BBB of Greater East Tennessee

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