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ComplaintsforHolston Gases-Knoxville
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Complaint Details
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Initial Complaint
08/30/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On 8 26 2021 I received a letter from Holston Gases,When I got the rental tank for propane I was not told of any strings attached. In the letter it says I have a tank from them but have not purchased gas from them in the last 24 months. I only have a gas stove and a space heater in the downstairs space. I have over 50 pounds of gas left and have never had the tank topped off when I did not need Gas. They have said if I don't get a delivery they will come get the tank,not pay me for the gas in the tank ,or if I wish to keep the tank I will have to pay $250 a year for rental on the tank which was before $80 a year . Take the tank steal my gas or triple my cost for the tank how can they change the rules in the middle of the game?Business response
09/29/2021
Consumer Response /* (2000, 13, 2021/09/24) */ They have satisfied my needs Thanks You may close the complaint
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.