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Find a Location

AAA - the Auto Club Group has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA - the Auto Club Group

      6631 Clinton Hwy Suite 112 & 113 Knoxville, TN 37912-1025

    • AAA - the Auto Club Group

      715 W Lamar Alexander Pkwy Maryville, TN 37801-9004

    • AAA - the Auto Club Group

      110 Capital Dr Knoxville, TN 37922-3343

    • AAA - the Auto Club Group

      3000 Peoples St Johnson City, TN 37604-1442

    Business ProfileforAAA - the Auto Club Group

    Roadside Assistance
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    AAA - the Auto Club Group offers AUTO CLUB MEMBERSHIPS, INSURANCE, TRAVEL AGENCY, FINANCIAL SERVICES

    Business Details

    This is a multi-location business.

    Find a Location

    AAA - the Auto Club Group has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA - the Auto Club Group

        6631 Clinton Hwy Suite 112 & 113 Knoxville, TN 37912-1025

      • AAA - the Auto Club Group

        715 W Lamar Alexander Pkwy Maryville, TN 37801-9004

      • AAA - the Auto Club Group

        110 Capital Dr Knoxville, TN 37922-3343

      • AAA - the Auto Club Group

        3000 Peoples St Johnson City, TN 37604-1442

      Location of This Business
      6631 Clinton Hwy Suite 112 & 113, Knoxville, TN 37912-1025
      BBB File Opened:
      1/1/1958
      Years in Business:
      108
      Business Started:
      1/1/1916
      Business Started Locally:
      1/1/1916
      Business Incorporated:
      4/1/1950
      Type of Entity:
      Corporation
      Alternate Business Name
      • AAA East Tennessee
      • East Tennessee Automobile Club
      Business Management
      • Mr. Tony Alberton, Vice President
      Contact Information

      Principal

      • Mr. Tony Alberton, Vice President

      Customer Contact

      • Mr. Tony Alberton, Vice President
      Additional Contact Information

      Fax Numbers

      • (865) 524-7866
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      38 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amanda W

      1 star

      08/25/2024

      I have had multiple problems now with getting a tow from AAA I thought that having AAA would be a good thing and I thought the first time this happened was a fluke but this time was way worse. I waited from 11:15 pm till 4:15 am for them to tow a vehicle less than a mile half way through waiting I called and found out for the tow to be coveted it would have to be towed to a shop so I was going to have it towed 7 miles to a shop they still couldn't find anyone to tow the vehicle. I finally called around and found a reasonably priced tow and they showed up not even 30 min later thank God I was exhausted I canceled my tow with AAA but am extremely upset because my vehicle was in the way of several vehicles and I really didn't care were it was towed as long as it was out of other people's way I believe my ball joint broke and the car couldn't move the company that showed up didn't need dolly or wheel jacks all he used was skates and got the job done my vehicle was moved in amazing time with no help from AAA I'm debating whether I want to keep this service it used to be a great company but feel like it's gone extremely downhill over the years.

      Local BBB

      BBB of Greater East Tennessee

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