Customer ReviewsforBest Choice Roofing

Best Customer Service EVER!! Chase ******, Nathan ******* and the rest of the team went above and beyond getting my roof replacement covered by my insurance. My insurance company turned out not to be such a good neighbor after all, but Chase hung in there and got it covered. If you need a roof...these are your guys.

Chase did a great job with our quote along with talking to our insurance and submitting the proper paperwork. He made our experience go very smoothly. The crew did an excellent job and cleaned up well. They did a complete tear off and reshingle in one day. Garrett did great with the finalizing after the work was complete and even walked our roof to check it out, took photos and finalized our warranty paperwork and received final check. All around, everyone was very courteous and professional. Would highly recommend Best Choice Roofing.

We had damage to our roof done by a hail storm. BCR was in the neighborhood and came to look at it. The young lady that looked at it was very friendly and helpful. I would highly recommend them.

Best Choice Roofing Knoxville, TN RE: Chase Morris I had contacted many roofing companies back in 2023 and found myself very worried about quality of work, lack of customer service, as well as prices. And then comes Chase Morris to my front door. He was just making “cold calls” in my area and wanted to leave his card in case I was interested in having my roof inspected free of charge in the future. He did a through roof inspection and I invited him in to give me the results. I then told him that I was interested and what were the next steps. Chased explained that he could call my insurance company to have an adjuster from there to come out for an inspection. Also, that there was ZERO obligation, nothing to sign. I agreed to that and he called my insurance company right then, immediately, filing a claim. The appointment was made with an adjuster and confirmed by my insurance company. The adjuster came out 5 days later, made a rapid inspection without looking into my attic 100%Then a few days later, the company sent me approval for ½ of my roof! ONE HALF OF MY ROOF, with missing tiles, leaks, missing boot, etc, and was 16 years old. The tiles were not even manufactured anymore! Chase made many supporting, phone calls, emails and contacts. Chase followed-up many times on every detail each week with them. He never gave up doing what he needed to do to get some action!He came out and took many, many pictures for the insurance company, over and over, from November to February 29th, 2024. Finally, yesterday, my insurance company changed their decision and committed to replacing my entire roof, as they should, but due to Chase doing his job 150%! This would not have happened without Chase's diligence! I am so extremely impressed with the professionalism and hard work of Chase Morris that I would highly recommend him! He has done everything he promised to do. Chase is a lovely young gentleman that I trust completely. His word is gold!

Best choice roofing was the best choice for me great sales staff very honest company struggled with my insurance for months but managed to get a good result