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Find a Location

Daniel Hood Roofing Systems has 1 locations, listed below.

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    Business ProfileforDaniel Hood Roofing Systems

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.08/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/23/2017

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Daniel Hood Roofing Systems offers Roof Replacement and Repair

    Business Details

    Location of This Business
    1924 Laurans Ave, Knoxville, TN 37915-2607
    BBB File Opened:
    6/23/2017
    Years in Business:
    11
    Business Started:
    4/1/2013
    Business Started Locally:
    4/1/2013
    Accredited Since:
    6/23/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Su:
    8:00 AM - 8:00 PM
    Business Management
    • Mr. Daniel Hood, Owner
    Contact Information

    Principal

    • Mr. Daniel Hood, Owner

    Customer Contact

    • Mr. Daniel Hood, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/05/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I was trying to refinance my home because my roof needs replacing. I called Daniel Hood Roofing asking if they would come out and give me a quote. They came out 11/28/2022. I explained I was trying to refinance my house and was looking for a quote. Larry Bennett took the measurements and wrote me a quote. He asked me to sign it to show the quote was locked in thru February 2023, when my refinance was to be completed. I explained I was calling a couple of other companies for quotes as well. He said he understood. Well my refinancing fell through and I contacted the company to let them know. They turned around and said what I had signed was a contract and I owe them $4,000 for them coming out to give me a quote. I told the company that Larry said what I signed was to lock the price in. They said no and demanded payment immediately. I told them I'm going to have to flip my chapter 13 to a chapter 7 bk then. But that was a bait and switch. Very misleading! They were argumentative and not willing to back off. This isn't right. They should've told me prior to coming to my house that if I didn't pick them I'd have to pay a fee. No other company that I've called has charged me a fee for a quote. They should have clarified this prior to coming out and wasting my time.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carl I

    2 stars

    06/23/2024

    On the initial estimate they valued the blue protective plastic at *****  It was removed and another installed when the insurance inspector came to inspect the roof. So, that’s two (2) blue tarps. We paid our ********* deductible and the insurance paid the balance. Later, I received a threatening letter from a collection agency saying we were in arrears for ********** ****** **. for the two blue plastic tarps. I contacted the company and was assured it would be taken care of. I subsequently received another collection letter demanding payment of ******. Again I got the runaround. I contacted our insurance company and they surprisingly agreed to pay it. Bottom line, the blue tarps, originally valued at ***0 wound up costing ****** each. Seems the right hand didn’t know what the left was doing. I will not use them again.

    Local BBB

    BBB of Greater East Tennessee

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