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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I had my entire roof replaced by The Roofing Crew”. Last week I had a roof inspection done (not because I doubted their work). The inspector said the roof appeared to be 5-10 years old. I had it done 2 years ago. The inspector also said there was no flashing which should have been put on at the time the roof was done.Business response
04/13/2023
We sent our Repair team out to Mrs. ******* home. The Home Inspector that she had out said that it needed Flashing, we installed the roof three (3) years ago and flashing was on the home. The home inspector is talking about a splash guard for the gutters, which has nothing to do with the roofing or the flashing. Splash guards are about 12 inches wide and attach to the gutters. Leaves can get trapped behind it, they are to direct water to the gutters. Also, the home inspector said the roof looked 5 yrs old. The roof was put on 3 yrs ago with GAF HDZ shingle with a lifetime warranty.
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Contact Information
Business hours
Today,8:00 AM - 8:00 PM
MMonday | 8:00 AM - 8:00 PM |
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TTuesday | 8:00 AM - 8:00 PM |
WWednesday | 8:00 AM - 8:00 PM |
ThThursday | 8:00 AM - 8:00 PM |
FFriday | 8:00 AM - 8:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.