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Find a Location

Affordable Used and New Tires has 1 locations, listed below.

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    Business ProfileforAffordable Used and New Tires

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    113 Walker Springs Rd., Knoxville, TN 37923
    BBB File Opened:
    5/6/2019

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Took my car in to get a transmission line fixed that busted,they said they had fixed it after a week maybe 2 of them having it.10 minutes after we pick it up the same issue starts happening. We take it back,my brother in law gets underneath the car and the parts weren’t fully screwed/bolted back in,which he has video of(currently waiting on him to send it)well then sending me out on the road like that completely messed up my transmission,they admitted they were at fall and replaced my transmission for free which is great, well that took them another 2 weeks.After that two weeks was up they said it was ready so we go to pick it up,the transmission problem was then indeed fixed however when they took the transmission out and put the new one in they ended up losing a bracket that holds a certain axel up so that it’s not hitting other parts because that part was lost my axle rubbed my power steering fluid line and all my power steering fluid leaked out the very same day we picked it up from them within a matter of 10-15 minutes.We took it back to them,they said they were ordering the part from the deal ship a week went by and we still hadn’t heard anything so we reached out to them, the owner said that he had to drive to a junk yard to get the part. fast forward to now.I got my car 2 days ago and the exact same thing happened to the new power steering line they put on because they still failed to put a bracket on to hold up the axel. I was without my car for 6 maybe more weeks.I’m freshly in remission so I have doctors appointments and physical therapy as well as work I need to get to and from. We called them and they said that we brought the car to them with all these issues which is false and if that was the case why did they give me a free transmission? They now won’t return our calls and hung up on us yesterday. I signed a payment plan for the cost and I’m trying to get the bill dropped because my car is still messed up and they’re work didn’t fix it after a month.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Connie S

    1 star

    03/02/2024

    This business is a total rip off. I went there to get a used tire. One of the mangers told me they running a sale on new tires and all 4 tires would be 599 and I could go Acima and make payments. I told him that my friend would bring my car back to do the tires after they dropped me off at work. When I checked on my car about and hour later and was in formed they had broke a lug nut when trying to take one of the tires off. When I got the call the car was finished they had put the tires on and charged me for the lug nuts and did a front end alignment on my car with out asking me. They asked the person who took the car back to the shop while I was at work. That person didn't have my authorization either. The only call that I received from them was when they finished the care and the manager wanted to sign the agreement for me to make the payments. This is when I learned the price had been jacked up. By the time the finished with my car the price went from the original price I was quoted to ****** plus tax weekly or ******** if I pay it off by May 24th and if not paid by then then it will be ******** + tax if it takes me 12 months. When I complained manager he me to pay it off in 90 days and that he would give me life time free oil changes. This company is a total rip off. If you go to this business beware of what they are doing to your car and charging you for. Will not go back.

    Local BBB

    BBB of Greater East Tennessee

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