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Find a Location

RNR Tire Express and Custom Wheels has 1 locations, listed below.

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    Business ProfileforRNR Tire Express and Custom Wheels

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4114 Chapman Hwy, knoxville, TN 37920
    BBB File Opened:
    1/18/2018
    Contact Information

    Principal

    • Allan Davis, General Manager

    Customer Contact

    • Chris Magnus, General Manager
    • Allan Davis, General Manager

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    We bought tires from this company in September of 2021, I have the bank statements to prove this. They had access to automatic payments for the duration of buying these tires, until march 2022 when my husbands card was lost and therefore disconnected. When my husband and I fell on hard times we continued to pay weekly, but one week we just could not afford it, and called to tell them. They then double charged our card, saying we hadn't paid the week before, when clearly my bank statement shows they have, and that we owed 900 left on the tires. Flash forward to two weeks later, an employee of theirs came to my house and tried to jack up my car, with my children aged three and 10 months old in the car, claiming he was taking back their property. They said unless we made a 300$ payment, they were taking the tires. Payment was made. My husband called this week to see how much was left, as we have now made a 141$ payment and a 300$ payment, and they are claiming we owe 1100$ on tires, and we didn't buy them till November, missing two months worth of payments. We have paid a total of 2877$. When asked for the payments records they have failed to send them, failed to send a copy of the contract when asked, and continuously change the price.our next step is to get the courts to handle this.
    Read More

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda P

    1 star

    04/22/2024

    They took our money for a pymnt then still tells us we ow* **. They have been blowing out phones up. It considered harassing after a certain point. If my husband still owed $ you should have taken the money he told you he had. Then keep proceeds to blow out phones up telling us if we don't have it there by 3 our contract is cancelled. You know some people wk for a living and can't come rushing to every beck and call that y'all demand. . This is the worst place. I would never recommend this place.

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