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          Business Profile

          Replacement Windows

          Window Works, Inc.
          BBB accredited business seal
          BBB Accredited BusinessA+Rated by BBB

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          26 Customer Reviews

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          • Janie S

            01/10/2025

            Window Works made it easy. Excellent product, fair price, great customer service. Used them previously and would do so again.

            Window Works, Inc. Response

            01/13/2025

            Thank you for your kind review! We're so glad to hear that you had a positive experience with us again. It means a lot that you found our product, pricing, and customer service to be excellent. We truly appreciate your loyalty and are honored to have had the opportunity to work with you once more. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Window Works!

          • Gary T

            01/05/2025

            Very professional and clean installation. Worked out a particular request I had and went above and beyond what was planned.

            Window Works, Inc. Response

            01/07/2025

            Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team provided a professional and clean installation, and that we could accommodate your specific request beyond the initial plan. Your satisfaction is our top priority, and your feedback motivates us to continue delivering exceptional service. If we can ever help you in the future please let us know. Thanks again!

          • Nicholas S

            12/16/2024

            The guys worked hard and did a good job. Will recommend and keep them in mind for next project

            Window Works, Inc. Response

            12/19/2024

            Nick, thank you so much for your feedback! We're thrilled to hear that you were satisfied with our team's hard work and the results of the project. Your recommendation means a lot to us, and we look forward to the opportunity to work with you again on your next project. If you need anything in the meantime, please don’t hesitate to reach out!

          • Ronald S

            11/06/2024

            Great service from sales estimate to order process and installation, and everything in between. Quality of product exceptional, not inexpensive, but worth it. My one observation during install would be the crew should adorn shoe covers when entering and moving about the home. Highly recommend this company for exceptional customer service and follow up, doesn't happen often enough these days.

            Window Works, Inc. Response

            11/07/2024

            Ron, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you appreciated our service and the quality of our products from start to finish. It's also great to know that our team’s dedication to customer service and follow-up stood out to you. We appreciate your observation about shoe covers during installation. We'll make sure to share this feedback with our team to help enhance our service. Thank you again for your recommendation; it means a lot to us! If there's ever anything more we can do for you, please don’t hesitate to reach out.

          • cynthia m

            08/06/2024

            The windows and slider are beautiful. Love them. The installers worked hard to get the job done before the rain. They worked well as a team. Will highly recommend Window Works

            Window Works, Inc. Response

            08/07/2024

            Cynthia, Thank you so much for your kind words! We’re thrilled to hear that you love your new windows and patio sliding door. Our team always strives to provide the best service, and it’s wonderful to know their hard work and teamwork were recognized. We appreciate your recommendation and are here to help if you need any assistance in the future!

          • Sharon M

            06/15/2024

            Great company. My two news sliders are beautiful! So thrilled with how the old sliders were removed and the new ones installed. Great crew.

            Window Works, Inc. Response

            06/17/2024

            Thank you for your kind words! We're thrilled to hear that you're enjoying your beautiful new Patio Sliding Doors. It's great to know that our crew did an outstanding job with the installation and removal process. If you need any further assistance, feel free to reach out. Enjoy your new Patio Doors!

          • Annie W

            05/03/2024

            I am very pleased with my new windows and the work performed by the Installers. The windows are high quality and the Installers did an excellent job of removing all the old rotting windows and installing the new ones. They were very skilled, considerate and professional. My new windows have given my home the feel of a new house. I would recommend them to anyone who is looking for a company to buy high quality and professionally installed windows.

            Window Works, Inc. Response

            05/08/2024

            It's wonderful to hear about your positive experience with your new windows and the installation process! We're thrilled that you're pleased with the quality of the windows and the professionalism of our installers. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing Window Works!

          • Debbie L

            03/26/2024

            Love the windows. I am extremely happy with the quality of the product and the installation. Also had a patio door installed and it is top notch. The installers went above and beyond installing a dog door insert that did not fit the door as it should. This was not part of the contract, but they worked with it for a couple hours to make it fit, and it looks like it actually is part of the frame. Exceptional! Professional and on time. I highly recommend this company and product.

            Window Works, Inc. Response

            03/27/2024

            It's wonderful to hear that you're so pleased with both your windows and patio door! We strive to deliver exceptional products and service, and it's heartening to know that our team went above and beyond to ensure your satisfaction. Thank you for recommending us, and please don't hesitate to reach out if you need anything in the future!

          • Carol H

            02/24/2024

            Great customer service. We love our new windows! Chris was very punctual for our appointment & Patty in the office was very helpful & friendly.

            Window Works, Inc. Response

            02/28/2024

            Thank you for sharing your experience with us! We're delighted to hear that you had a great customer service experience and that you love your new windows. Chris and Patty will be thrilled to hear your kind words. We strive to provide punctual and helpful service, and we're glad to hear that was your experience. If you ever need anything in the future or have any questions, please don't hesitate to reach out.

          • Jack M

            12/24/2023

            Absolutely outstanding service in all respects: high-quality product; reasonable goods and labor charges, making for a well-priced and affordable deal; and a friendly, efficient and hard-working installation team. Very satisfied customers here!

            Window Works, Inc. Response

            12/27/2023

            Jack thank you so much for your glowing review! We are thrilled to hear about your outstanding experience with our products and services. We appreciate your kind words about our high-quality products, reasonable pricing, and the efficiency of our installation team. We strive to provide excellent service, and it's rewarding to know that we have met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We truly value your satisfaction.

          Customer Review Rating

          5/5

          Average of 26 Customer Reviews

          Contact Information

          10909 Murdock Dr

          Knoxville, TN 37932-3245

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          (865) 560-3044

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          BBB Rating & Accreditation

          BBB accredited businessA+

          Accredited Since: 1/23/2006

          Years in Business: 19

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

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