Reviews
Customer Review Ratings
Average of 28 Customer Reviews
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Review fromKenneth M
Date: 06/16/2025
5 starsI recently had all the windows in my home replaced by Window Works of Knoxville—both upstairs and downstairs—and I couldn’t be more pleased with the experience. From start to finish, everything went smoothly. The salesman was knowledgeable and thorough during the initial presentation, and the installation crew was professional, efficient, and respectful of my home. The new double-hung windows look fantastic and function perfectly. The team even followed up afterward to make sure I was completely satisfied, which really speaks to their commitment to customer service. Their pricing was very competitive, and I was impressed with the financing options they offered—it made the whole process much more manageable. I highly recommend Window Works of Knoxville to anyone in the Knoxville area looking to replace their windows. Great company, great people, great results!Review fromKathy C
Date: 05/31/2025
5 starsKathy C
Date: 05/31/2025
Excellent job on our replacement windows. Very neat and did not leave a mess.
Window Works, Inc.
Date: 06/01/2025
Thank you for the great review! We’re so glad to hear you’re happy with your replacement windows and that our team left everything neat and clean. We appreciate you choosing us and are always here if you need anything in the future!Review fromHerman M
Date: 05/29/2025
5 starsHerman M
Date: 05/29/2025
Install team were professional and committed to satisfying the customer. Went to work quickly and construction debris was completely cleaned up afterwards. We are very happy with the windows. Without the internal lattice the windows open up the outside. My wife is really happy with the casement window over the kitchen sink. It’s like a picture window looking into the backyard. Highly recommend the windows and the company.Window Works, Inc.
Date: 06/01/2025
Thank you so much for the kind words! We’re thrilled to hear that you’re happy with your new windows and that our install team made the process smooth and professional. It’s great to know the casement window over the kitchen sink is such a hit—sounds like a perfect spot to enjoy the view! We truly appreciate your recommendation and are grateful you chose us for your project. Please let us know if we can help with anything down the road!Review fromDeborah W
Date: 04/16/2025
5 starsDeborah W
Date: 04/16/2025
This was our first time with Window Works. ***** and his assistants did a fantastic job replacing a very large picture window, a sliding door and another picture window that were long overdue in need of repair. Some of the wood framing the window needed replaced and they worked hard to achieve that as well. I couldn’t be more impressed with their communication, skill level, and timeliness of completing this job. Well done!!Window Works, Inc.
Date: 04/16/2025
Thank you so much for the wonderful review! We’re thrilled to hear your first experience with Window Works was a great one. Our team takes pride in delivering skilled craftsmanship, clear communication, and timely service, so it means a lot to know that came through on your project. We appreciate you trusting us with your home and are glad we could help give those windows and doors the attention they needed. If you ever need anything in the future, we’re just a call away!Review fromWilliam L
Date: 04/01/2025
5 starsWilliam L
Date: 04/01/2025
This was our second experience with Window Works installing new windows for us. The first time was in our house and this time our patio windows. We are as pleased with the results this time as the first. The windows seem to be of excellent quality. *****, who installed them, was very efficient and professional. He did a superb job of finishing the trim around the windows both inside and outside. He put down tarps inside before he worked and cleaned up everything after he was finished. I would highly recommend this company.Window Works, Inc.
Date: 04/03/2025
Thank you so much for your kind words and for trusting Window Works for a second time! We’re thrilled to hear that you’re just as happy with your patio windows as you were with your home windows. ***** will be glad to know his craftsmanship and attention to detail stood out to you—we’re lucky to have him on our team! We truly appreciate your recommendation and look forward to helping you with any future projects.Review fromJanie S
Date: 01/10/2025
5 starsJanie S
Date: 01/10/2025
Window Works made it easy. Excellent product, fair price, great customer service. Used them previously and would do so again.Window Works, Inc.
Date: 01/13/2025
Thank you for your kind review! We're so glad to hear that you had a positive experience with us again. It means a lot that you found our product, pricing, and customer service to be excellent. We truly appreciate your loyalty and are honored to have had the opportunity to work with you once more. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Window Works!Review fromGary T
Date: 01/05/2025
5 starsGary T
Date: 01/05/2025
Very professional and clean installation. Worked out a particular request I had and went above and beyond what was planned.Window Works, Inc.
Date: 01/07/2025
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team provided a professional and clean installation, and that we could accommodate your specific request beyond the initial plan. Your satisfaction is our top priority, and your feedback motivates us to continue delivering exceptional service. If we can ever help you in the future please let us know. Thanks again!Review fromNicholas S
Date: 12/16/2024
5 starsNicholas S
Date: 12/16/2024
The guys worked hard and did a good job. Will recommend and keep them in mind for next projectWindow Works, Inc.
Date: 12/19/2024
Nick, thank you so much for your feedback! We're thrilled to hear that you were satisfied with our team's hard work and the results of the project. Your recommendation means a lot to us, and we look forward to the opportunity to work with you again on your next project. If you need anything in the meantime, please don’t hesitate to reach out!Review fromRonald S
Date: 11/06/2024
5 starsRonald S
Date: 11/06/2024
Great service from sales estimate to order process and installation, and everything in between. Quality of product exceptional, not inexpensive, but worth it. My one observation during install would be the crew should adorn shoe covers when entering and moving about the home. Highly recommend this company for exceptional customer service and follow up, doesn't happen often enough these days.Window Works, Inc.
Date: 11/07/2024
Ron, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you appreciated our service and the quality of our products from start to finish. It's also great to know that our team’s dedication to customer service and follow-up stood out to you. We appreciate your observation about shoe covers during installation. We'll make sure to share this feedback with our team to help enhance our service. Thank you again for your recommendation; it means a lot to us! If there's ever anything more we can do for you, please don’t hesitate to reach out.Review fromcynthia m
Date: 08/06/2024
5 starscynthia m
Date: 08/06/2024
The windows and slider are beautiful. Love them. The installers worked hard to get the job done before the rain. They worked well as a team. Will highly recommend Window WorksWindow Works, Inc.
Date: 08/07/2024
Cynthia, Thank you so much for your kind words! We’re thrilled to hear that you love your new windows and patio sliding door. Our team always strives to provide the best service, and it’s wonderful to know their hard work and teamwork were recognized. We appreciate your recommendation and are here to help if you need any assistance in the future!
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