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ComplaintsforLaVergne Tire Center
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Complaint Details
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Initial Complaint
09/18/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Took my car to Lavernge Tire in Lavergne on Wednesday September 1st to have wheel bearings and hubs replaced on both sides. I picked the car up on Saturday and paid cash and left the shop. When I left the shop the car was making a terrible noise. I turned around took the car back and the mechanic fix the problem that seemed to be coming from the left side. Went home and on Sunday the car started making noise on the opposite side. Took the car back on Saturday September 11th 5 + times and the car was still making the noise. I stopped by the shop on September 16th. I took my car to another shop in Lavergne who told me that the seal was missing from one side of the car and the parts were not put on my car correctly and looked like the parts were not new. Spoke to the manager ***** and he told me to come back to tomorrow and he would give my money back. Stopped on September 18th, the man was very upset, was yelling at me and told me he was not giving me my money back after saying he would
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.