ComplaintsforMusic City Repair, Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
It took me a while but Oct 6th 2022 was the last straw. Last year in September 2021 my semi truck broke down due to a blown engine as they claimed and I was given an eta of 30 days for the engine replacement and repairs to be complete which would cost me a little under $9,000.00. I would call multiple times per a week to find out why my truck still has not been completed and I was given every excuse under the sun. So let's fast forward to March 2022. At that time i was told every engine they tried to put into my truck was a bad engine and that they were not going to be able to fix it. So I've lost at a minimum 10k per month while they had my truck. So i had to get my truck towed to another company who was actually able to fix my truck in two weeks. They owner who is certainly a horrible person stated he would refund me my deposit and guess what.....he did not!. I had to dispute the charges with my bank to get my money back. Go figure! A few days ago on Oct 6th I received a notice that they tried to charge my card $2608.85. This is ridiculous. I work to hard for my money and to know...well i guess i should be surprised there are still dishonest people out there like the owner of this business and his business. This will not be my last complaint filing for this business.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.