Business ProfileforWilson County Hyundai, Inc.

01-25-2024 2015 Hyundai Elantra bought 11-20-2017 with ***** ********** by ************************* Paid cash (a blank check) at $16,000.00 and with this he requested extended warranty. They were also to do something else but I do not remember what. I have had many places on the car the the paint has **me off. Taken it to many auto paint ** including two Hyundai dealers. Said it was rock damage which there is no way from where the paint was **ming off. Now the transmission stated acting up. I was told by case manager ***** to have it towed to Hallmark Hyundai and have them look at it. Needs a new transmission. Went several times to find out what was going on. Since I am renting a car at this time. Told they were talking with the case gentleman and had ordered the transmission. About three weeks later I got a call it was ready. Picked it up and was told that I owe $2978.66. I was never told that it would not be **vered under warranty. Even when I spoke to the case gentleman. At this time I have ***** miles ***** told that it was not **vered under warranty Should have been **vered under warranty and rental car paid for. Per the gentleman that is like my grandfather. And has bought many cars from Hyundai and all cash sales 1. No way a cars transmission should not last longer than this one did. 2. These cars do not even have a dip stick in order to check the transmission 3. I am 68 and never had a transmission go bad on any of my cars. 4 I was told that it had the extended warranty per the man that bought it. If the salesman did not do as asked by the purchaser then that is a problem. ***************************** the salesman and did not ever look at any of the papers. That is how much he trusted them. 5. I am retired and had to put this charge on a credit card which I am now paying interest. 6. Just want the $2978.66 refunded