10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lee S
1 star10/18/2023
We scheduled an inspection with Advanced Propane Inc about a month ago. We wait 30 minutes, and they are a no show. I call the office and was told we are in Lebanon. I stated i was aware of that and they should have planned it better when you have to drive a distance or call and say you're going to be late. The lady tried calling to find where the driver is and can't locate the driver. I did not rate this company on their performance, they didn't show up as scheduled. We made plans to be there out our schedule. Not very satisfied with this company.Review from Ken D
5 stars07/13/2023
Could not ask for better service. This group has it together they are great at doing the job right and great customer service. Thank youReview from Ralph T
5 stars04/25/2022
When I built my house Advanced Propane installed a see through fire place and a underground tank. Done in spec and on time. Recently added a new option on the tank that allows them to monitor how much fuel is in the tank so I don't have to worry about running out of fuel. Before that option was installed they always delivered when I called, and answered any questions I had. When the tornado came through Bowling Green my Generac kicked in for over 30 hours. I called before the monitor said I needed fuel and it was delivered within a short period of time. They are very attentive to the wants and needs of their customers. Highly recommend.Review from Randy W
5 stars04/21/2022
They are the very best! Always there when I needed them! Whenever I called they always helped with any questions I had and delivered my gas when I needed it!Review from Marshaye G.
5 stars04/20/2022
Advanced Propane is a family owned business that is customer centric and they make themselves available for any need. Great customer service and very professional. Reasonable prices especially for the time we are living in.Review from kathy s
5 stars04/16/2022
Their automatic fill program has them checking our tank to make sure we don't run out of propane, and we haven't run out yet. They are always friendly and professional and can work around our truck in the driveway. Their billing is easy and their office staff is courteous and kind to work with. I wouldn't want to go with any other company!Review from Joanie F
5 stars03/31/2022
Over the top in Excellence of Customer Service!! Professional quality of the best people, with a deep rooted care of taking care of their customers. Recently moved to the area. So glad I found you! Highest marks for an outstanding company!Review from Karen H
5 stars03/30/2022
We switched to Advanced Propane several years ago after using another vendor and have been extremely pleased from day 1 !! Their service and communication has always been top notch. Advanced Propane offers discounts when you purchase your winter fill prior to the end of the summer which in turn, saves us money. Their office staff is informed and without fail customer service oriented. Thanks, ********Review from Danny V
5 stars03/29/2022
Build a new home 2020, tried several gas supply companies, I know it there were difficult times for everyone but none gave me a reply even for an estimate on tank and gas supply. Called Advance Propane, got a real person on the line, got one of their reps on the way the same day. Got the tank and gas supply when heater was installed. Had several refills since and they are always courteous.Review from Kristina H
5 stars03/17/2022
After researching and contacting multiple propane companies and not receiving a call back or receiving such horrid service, I was referred to Advanced. Kevin's contact to me was timely and professional. It snowed very heavily the day that Kevin was scheduled to go out to the home site to assess the cost and even though the weather had shut everything down, Kevin followed up and send me the information as he had promised. His service and communication have been excellent and were a driving factor in why I went with Advanced Propane. I have already referred the company to multiple persons and am very pleased with my experience so far!
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