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ComplaintsforAllstar Fire Protection, Inc.
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Complaint Details
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Initial Complaint
04/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The week of December 26, 2022, requested the service of Allstar Fire to check for fire sprinkler burst pipe. The young men arrived, looked at the ceiling and determined my pipes had not burst, by simply looking at the ceiling. Then they looked at what the system pressure was by looking at the gauge in garage and determine no broken pipes then left.No work, removal tools were used. No cost for the visit was provided. They were not at my residence more than 20 minutes.Today, I received a past due notice via email for 428 dollars! That was the first invoice ever presented via email or mail. I feel as if they purposely did not send an invoice so they could collect higher fees. I am paying 428 dollars for a 20 minute look at a ceiling and a gauge on the pile in garage? The billing practice is deceptive and wrong, to never bill someone, no invoice was provided unto April 5, 2023, and they want late fees etc. if you have no invoice or bill how can someone pay?Thank you for any assistance.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.