We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Wood Motor Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Wood Motor Company

              901 East Old Hickory Blvd Madison, TN 37115

            • Wood Motor Company

              565 West Broad Street Cookeville, TN 38501

            Business ProfileWood Motor Company

            Used Car Dealers
            Multi Location Business

            Contact Information

            901 East Old Hickory Blvd

            Madison, TN 37115

            Get Directions
            Visit Website
            (615) 860-3825

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers the sale of pre-owned vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Wood Motor Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Wood Motor Company

                901 East Old Hickory Blvd Madison, TN 37115

              • Wood Motor Company

                565 West Broad Street Cookeville, TN 38501

              Location of This Business
              901 East Old Hickory Blvd, Madison, TN 37115
              BBB File Opened:
              12/12/2001
              Years in Business:
              30
              Business Started:
              1/1/1994
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Eric Wood, Owner
              Contact Information

              Principal

              • Mr. Eric Wood, Owner

              Customer Contact

              • Mr. Eric Wood, Owner
              Additional Contact Information

              Fax Numbers

              • (615) 860-0044
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/18/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              Looked at car on 6/24/24 and was pretty much pushed into the deal, well not even 12 hours in it breaks down. Upset we requested our down payment back or trade for the vehicle we really wanted anyway. Well fast forward a week and they are already calling for a payment, it was not due until 8/3/24, and we told them wed have a payment by the next week plus another month. Well they decided to harass and stalk my mother in the vehicle and even stole our tag and slashed a tired. Never in my experience of car buying have I had to deal with such criminals. Also I had my lawyer review the contract only to find many flaws making the contract void.
              Read More
              Read 7 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kay J

              05/08/2024

              I have got a car April 9th n I test drive a ****** murano loved it was getting it tell told me I could get it cuz it was misfiring so I had to get this ****** xterra with no radio or a/c they lied to me n told me errthing worked n I didn’t have no wind sheild wipers n it was raining I only have to car for a week n half gave to $1530 n my car engine went out I went back up there after talkin to the guy name john he told me to come back up there afte I get off work n we tslk about switching me into new car I told him ok.. I got up there they talkin about I gott have new payment down n I told them he’ll naw n then told me they gotta look at it n see wat wrong with it but told me it was my engine n now they sayin they dnt know about it now… I want ppl to see this n really get help I lost money n gotta get back on the bus n I work hard for my money somebody plz help me out n close them down
              Read 3 More Customer Reviews

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.