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Find a Location

Crank’d Up Garage, LLC has 1 locations, listed below.

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    Business ProfileforCrank’d Up Garage, LLC

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    849 Main St, Martin, TN 38237-2523
    BBB File Opened:
    7/24/2023
    Years in Business:
    5
    Business Started:
    8/13/2019
    Business Incorporated:
    8/13/2019
    Accredited Since:
    9/1/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Bryan Bray
    Contact Information

    Principal

    • Mr. Bryan Bray

    Customer Contact

    • Mrs. Melinda Bray
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/09/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I went there they had a sign on their wall advertising a full synthetic oil change for $59.99 It ended up being over $72. They had some extra charges like shop supplies,$1.55 and another one Haz **** at $1.55 Totaled $3.10 no where on there sign or hanging in the shop was this extra charge posted. Then they charged me $2.15 for additional oil. Now knowing that most if not all cars use a little more than 5 quarts if you fill the oil filter up with oil prior to installing it. But they pull you in with the $59.99 price. So the real quoted price should have been $65.19 + tax of 6.06 totaling $71.29 instead of $59.99 + tax 9.75% $$5.85 total $65.84 instead of $71.29.I had been there before but it had been awhile and I forgot how they upcharged you. And that was why I stopped going there to begin with. Underhanded tactics to raise the actual price that you get shocked with at the end of $5.25. +.21 extra tax. So $5.46 difference in the bill. I protested it and she just laughed at me. You should be informed of all extra charges if any before you agree to let them work in your car. Except Tsx we all expect to pay that one. As far as Im concerned a man who operated his own business for 29 yrs. This is underhanded and crooked. I couldnt have ever imagined doing a job for someone and at the end. Saying I know the contract or advertised price went up because of some obscure charges I didnt inform you about at the beginning. No other station even ******* that I have ever had my oil changed at has ever done this kinda sleight of hand to me. *************************** a 64 year old man who has lived a little. I should have known better. As you can see I never authorized these extra charges. Never was shown this paper till I paid the bill. No where on this sheet does it say only 5 quarts of oil included in Price. I would have left and not had it done there.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of the Mid-South

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