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ComplaintsforFred Weston Plumbing
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Complaint Details
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Initial Complaint
08/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I entered into a contract with Fred Weston Plumbing to perform several jobs at my home over a course of several months. The nature and duration of the job was discussed up front before work began in my home. When it was time for Fred Weston Plumbing to return to my home to complete the job, they attempted to charge me the upper limit of the quote even though we have a email chain discussing a modified quote due to work I had performed myself. In addition, they never returned to finish the quoted work and the owner never returned my calls. The receptionist for the company has been somewhat rude and dismissive and I am not sure she is passing along my request to the owner to return my calls. Either way, I am proceeding with another plumber at this point and do not plan on paying any remaining charges sent to me as the work was never completed.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.