Business ProfileforRuby Tuesday

Arrived 8:10 pm. Waited 10 min for service. Ordered ice tea, waitress cleaning off other table, 10 min later informed ice tea put away for night. Ordered soda and asked if we were too late to eat if so we will go elsewhere. Informed we were ok to stay. Another amount of time passed and ordered finally after waitress still cleaning another table off. Got 2 all u can eat salad bar plus meal for 3. Salad bar put away while still eating and never informed, could not go back for more. Plate still eating off of waitress tried to remove from table that I had to stop her from taking it. Waitress walking back and forth saying it was a long day, talking about rain to herself so we could hear. Asking if we were ready for bill while still eating, removing plates from table as we try to leave booth and all but taking the glass out of my spouses hand while drinking. Spouse ask if he uses bathroom they won’t lock him in, well as soon as I walked out the door, spouse in bathroom the outside and inside lights went out. As he finally came out in the dark I went back in to address our time there and issues with manager but got no where. She just stood with a smirky grin saying she was sorry. Bill total 82.00 and rushed. If this is how customers are treated the business will go to pot. This was the Frederick Md operation on Rt 85 on Sunday Sept 8,2024. Never go back! All u had to say was the building closes at 9 pm and we leave, would have gone elsewhere but no, took our money and rushed us out. Maybe if this being the case, your last sit down meal should be 7:30 pm. Waitress procrastinated waiting on us throwing less time for us to eat.

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