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ComplaintsforA1 Professional Tree Service
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Complaint Details
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Initial Complaint
08/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired them to remove tree and remove ***** and roots as well. Left ***** still there as well as the roots. Have called every day (approximately for the past 3 weeks). All I get is excuses and lies about when they will be coming out to finish and they never show. I have even offered to accept $200 of my money back to get someone else out and now they dont even answer their phone.Customer response
08/27/2023
We have heard absolutely nothing from them. We have already waited for over a month for them to come back and finish what what we paid them to do. We have had to hire someone else to come and remove the tree *****. A1 should have to refund us the $200 they scammed us out of. I will tell everyone not to use A1 whenever they need tree/***** removal whenever I hear of anyone wanting this done or asking for recommendations! They are disgraceful ripping off senior citizens although I am sure we are not the first people they have done this to.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.